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- Tasks: Lead club operations and ensure top-notch customer service.
- Company: A leading bingo business in Leeds with a vibrant atmosphere.
- Benefits: Dynamic rewards package, generous annual leave, and mental wellbeing support.
- Why this job: Join a fun environment and make a real difference in customer experiences.
- Qualifications: Previous team management experience and attention to detail required.
- Other info: Great opportunity for career growth in a lively setting.
The predicted salary is between 36000 - 60000 £ per year.
A leading bingo business in Leeds is seeking a Deputy General Manager to oversee operations and ensure exceptional customer service. You will assist the General Manager in delivering the brand values and managing customer experiences, requiring previous team management experience and a focus on detail.
Additional responsibilities include coaching staff and evaluating customer feedback to drive service levels.
A dynamic rewards package with substantial annual leave and mental wellbeing support is offered.
Club Operations Lead — Deputy General Manager in Leeds employer: Bada Bingo
Contact Detail:
Bada Bingo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Operations Lead — Deputy General Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the bingo or hospitality industry. We all know that sometimes it’s not just what you know, but who you know that can help you land that Deputy General Manager role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want you to show how your experience aligns with their mission of delivering exceptional customer service. Tailor your answers to reflect their brand values!
✨Tip Number 3
Practice your coaching skills! As a potential Club Operations Lead, you’ll need to demonstrate how you can motivate and develop your team. Think of examples from your past where you’ve successfully led a team to improve service levels.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who can help us elevate customer experiences.
We think you need these skills to ace Club Operations Lead — Deputy General Manager in Leeds
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you value exceptional customer service. Share specific examples from your past experiences that highlight your commitment to creating great customer experiences.
Highlight Your Team Management Skills: We want to see your leadership style! Make sure to detail your previous team management experience and how you've successfully coached staff in the past. This will show us you're ready to step into the Deputy General Manager role.
Be Detail-Oriented: Since attention to detail is key for this position, ensure your application is free of typos and clearly structured. Use bullet points where necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Bada Bingo
✨Know the Brand Inside Out
Before your interview, make sure you research the bingo business thoroughly. Understand their brand values, customer service philosophy, and what sets them apart in the industry. This will help you demonstrate your alignment with their mission and show that you're genuinely interested in the role.
✨Showcase Your Team Management Skills
As a Deputy General Manager, you'll need to highlight your previous team management experience. Prepare specific examples of how you've successfully led teams, coached staff, and improved service levels. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Customer Experience
Since the role focuses on ensuring exceptional customer service, be ready to discuss how you've evaluated customer feedback in the past. Share instances where you've implemented changes based on feedback to enhance the customer experience, showcasing your attention to detail and commitment to service excellence.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about their expectations for the role, how they measure success in customer service, or what challenges the team currently faces. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
