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- Tasks: Lead a dynamic team to deliver exceptional customer experiences in our buzzing Bingo clubs.
- Company: Join Buzz Bingo, the UK's top choice for Bingo with a vibrant and supportive culture.
- Benefits: Enjoy competitive pay, wellness apps, training opportunities, and generous holiday perks.
- Why this job: Make a real impact while having fun in a lively environment that values your contributions.
- Qualifications: Experience in customer service management and a passion for team development.
- Other info: Flexible hours and opportunities for career growth in a fast-paced industry.
The predicted salary is between 27600 - 39600 £ per year.
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Bristol Fishponds. This role is working full time 44 hours per week online, in club and live The Winning Combination We’re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction \’on the floor\’ Self-aware and welcomes constructive feedback Committed to your own and other\’s development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results As an equal opportunities employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team. Applicants must be 18+ #J-18808-Ljbffr
Deputy General Manager employer: Bada Bingo
Contact Detail:
Bada Bingo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Buzz Bingo on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team management. We all know that being able to showcase your experience in these areas is key to landing the Deputy General Manager role.
✨Tip Number 3
Show your passion for Bingo! When you get the chance to speak with the hiring team, let them know why you love the game and how you can contribute to creating that exceptional customer experience they value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Buzz Bingo family.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Show Your Passion for Bingo: When writing your application, let your love for bingo shine through! We want to see how you connect with our mission and values. Share any personal experiences or stories that highlight why you’re excited about joining Buzz Bingo.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Deputy General Manager role. Highlight relevant experience in customer service and team management, and don’t forget to mention any specific achievements that align with our brand values.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Use bullet points where possible to make it easy for us to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our Buzz Bingo family!
How to prepare for a job interview at Bada Bingo
✨Know the Buzz Bingo Brand
Before your interview, take some time to really understand Buzz Bingo's brand values and mission. Familiarise yourself with their approach to customer service and how they create a welcoming environment. This will help you demonstrate your alignment with their culture during the interview.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or improved customer service. Be ready to discuss how you motivate others and handle challenges on the floor.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service focus. Think of specific situations where you had to make quick decisions or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the club's strategic plans or how they measure success in customer service. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
