Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and support across various areas of the club.
- Company: Join a people-first company that values your individuality and growth.
- Benefits: Flexible hours, mental wellbeing apps, staff discounts, and generous leave.
- Why this job: Be yourself while making a real difference in customers' experiences.
- Qualifications: Experience in customer service and strong communication skills required.
- Other info: Dynamic role with opportunities for personal development and recognition.
The predicted salary is between 10 - 12 £ per hour.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!
Join us as a Customer Assistant in our Derby Club offering a 16-hour contract which is fully flexible over 7 days, including evenings and weekends.
The Role You’ll PlayAs a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA.
Hit the Jackpot with Our Benefits- Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
- Thrive App – for your mental wellbeing approved by the NHS
- Buzz Brights Apprenticeships
- Buzz Brilliance Awards – Employee Recognition Scheme
- Buzz Learning, our digital learning platform with access to 100s of online courses
- In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
- Buy Holidays Salary Sacrifice Scheme– opportunity to buy an extra week’s holiday (if eligible)
- Staff discount 50% off bingo tickets, food & soft drinks
- Refer a Friend Scheme
- Life Assurance
- Pension Scheme
- Build rapport and relationships with Customers
- Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
- Support with other duties as requested by the line manager
- Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live
- Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
- Outstanding communication skills that can be adapted to different situations when necessary
- Experience of handling cash and basic numeracy knowledge
- You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards
Applicants must be 18+
Customer Assistant - Flexible 16h, People-First Service employer: Bada Bingo
Contact Detail:
Bada Bingo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Flexible 16h, People-First Service
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! Make sure you look smart and approachable for your interview. First impressions matter, and showing that you care about your appearance can set a positive tone right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Assistant - Flexible 16h, People-First Service
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you connect with people.
Tailor Your Application: Make sure to customise your application for the Customer Assistant role. Highlight any relevant experience in customer service, especially in hospitality or retail, and explain how you go above and beyond for customers.
Show Your Flexibility: Since this role is all about being flexible, mention your availability and willingness to work various shifts, including evenings and weekends. We love candidates who can adapt to our needs!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bada Bingo
✨Show Your People Skills
As a Customer Assistant, your ability to connect with people is key. During the interview, share specific examples of how you've built rapport with customers in previous roles. This will demonstrate that you genuinely care about providing exceptional service.
✨Be Flexible and Adaptable
The job requires flexibility across various tasks. Highlight your adaptability by discussing times when you've successfully handled multiple responsibilities or adapted to changing situations. This shows you're ready to jump in wherever needed.
✨Know the Company Values
Familiarise yourself with the company's commitment to a people-first service. Mention how your personal values align with theirs, especially regarding customer care and creating a safe environment. This will show that you're not just looking for any job, but one that fits your ethos.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you.