Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and support across various areas of the club.
- Company: Join a vibrant team dedicated to creating a welcoming environment for all customers.
- Benefits: Enjoy flexible hours, mental wellbeing apps, staff discounts, and generous annual leave.
- Why this job: Be yourself, grow your skills, and make a positive impact in a fun atmosphere.
- Qualifications: Experience in customer service, strong communication skills, and cash handling knowledge required.
- Other info: Applicants must be 18+; flexible shifts available over 7 days.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!
Join us as a Customer Assistant in our WakefieldClub offering a 12hour contract which is fully flexible over 7 days, including evenings and weekends. Please note this role includes working in our kitchen.
Role You’ll Play
As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA.
Hit the Jackpot with Our Benefits
- Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
- Thrive App – for your mental wellbeing approved by the NHS
- Buzz Brights Apprenticeships
- Buzz Brilliance Awards – Employee Recognition Scheme
- Buzz Learning, our digital learning platform with access to 100s of online courses
- In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
- Buy Holidays Salary Sacrifice Scheme– opportunity to buy an extra week’s holiday (if eligible)
- Staff discount 50% off bingo tickets, food & soft drinks
- Refer a Friend Scheme
- Life Assurance
- Pension Scheme
Your Responsibilities as Part of Our Team
- Build rapport and relationships with Customers
- Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
- Support with other duties as requested by the line manager
- Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live
The Winning Combination We’re Looking For
- Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
- Outstanding communication skills that can be adapted to different situations when necessary
- Experience of handling cash and basic numeracy knowledge
- You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards
Applicants must be 18+
#J-18808-Ljbffr
Customer Assistant employer: Bada Bingo
Contact Detail:
Bada Bingo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Show your personality! As a Customer Assistant, being yourself is key. When you meet us for an interview, let your genuine self shine through. Share personal stories that highlight your people skills and how you connect with customers.
✨Tip Number 2
Familiarise yourself with our values and benefits. Knowing about our wellbeing initiatives and training opportunities can help you demonstrate your enthusiasm for growth and support for others during the interview.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer, especially in hospitality or retail settings, as this aligns perfectly with what we’re looking for.
✨Tip Number 4
Be ready to showcase your flexibility. Since the role involves various tasks across the club, think of times when you adapted quickly to changing situations or took on different responsibilities to support your team.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Customer Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your experience in customer service, especially in hospitality or retail. Use specific examples that demonstrate your ability to build rapport with customers and handle cash.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work for this company and how your values align with theirs, particularly around customer care.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Bada Bingo
✨Show Your People Skills
As a Customer Assistant, your ability to connect with people is crucial. Be prepared to share examples of how you've built rapport with customers in previous roles. Highlight your communication skills and adaptability in different situations.
✨Demonstrate Flexibility
The role requires you to be flexible across various tasks. During the interview, express your willingness to take on different responsibilities and provide examples of times when you've successfully adapted to changing demands in a work environment.
✨Emphasise Customer Service Experience
Make sure to discuss your experience in delivering exceptional customer service, especially in hospitality, retail, or leisure settings. Share specific instances where you went above and beyond to meet customer needs.
✨Understand Company Policies
Familiarise yourself with the company's policies and standards, particularly regarding responsible gambling. Be ready to discuss how you would ensure compliance while providing a safe and enjoyable environment for customers.
