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- Tasks: Engage customers in our arcade, showcasing exciting games and providing top-notch service.
- Company: Join a vibrant gaming community focused on fun and customer connection.
- Benefits: Enjoy mental wellbeing apps, staff discounts, and generous annual leave.
- Why this job: Be yourself while working in a dynamic environment that values your input and creativity.
- Qualifications: Must be 18+, with a knack for building rapport and a positive attitude.
- Other info: Full-time role includes evenings and weekends; perfect for students seeking flexible hours.
The predicted salary is between 24000 - 36000 £ per year.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you have an interest in gaming and new technology? Are you a good listener who remembers small details? If yes, we would love to hear from you!
Join us as a Slots Host in our CricklewoodClub offering a Full Time 30-40 hour contract which includes evenings and weekends as part of your normal working week.
The Role You’ll Play
As Slots Host, you’ll provide excellent Customer Service within our Machines Arcade by promoting and demonstrating our wide range of exciting games. You will build meaningful connections with our Customers and Colleagues and show an outstanding knowledge of the games on offer and are able to easily explain them to the Customers.
Hit the Jackpot with Our Benefits
- Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
- Thrive App – for your mental wellbeing approved by the NHS
- Buzz Brights Apprenticeships
- Buzz Brilliance Awards – Employee Recognition Scheme
- Buzz Learning, our digital learning platform with access to 100s of online courses
- In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
- Buy Holidays Salary Sacrifice Scheme– opportunity to buy an extra week’s holiday (if eligible)
- Staff discount 50% off bingo tickets, food & soft drinks
- Refer a Friend Scheme
- Life Assurance
- Pension Scheme
Your Responsibilities as Part of Our Team
- Demonstrating how to enjoy the games on offer
- Providing new member tours with a clear, exciting and engaging explanation of what\’s on offer
- Maintaining an understanding of First Level Fault Fixing on Machines to resolve basic faults, if you\’re unable to fix the issue, escalating to relevant parties
- Playing a part in securely collecting money from the machines on a daily/weekly basis
- Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live
The Winning Combination We’re Looking For
- You can build a strong rapport with Customers and are always polite and engaging
- You can tailor your approach when speaking to different Customers
- You go the extra mile for your Customers and Colleagues
- A basic knowledge of gaming environments is beneficial for your role
- A positive approach to daily tasks and commitment to meeting your targets
Applicants must be 18+
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Customer Arcade Assistant employer: Bada Bingo
Contact Detail:
Bada Bingo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Arcade Assistant
✨Tip Number 1
Familiarise yourself with the latest gaming trends and technologies. Being knowledgeable about popular games and new releases will help you connect with customers and demonstrate your passion for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a gaming context. This will help you refine your ability to explain game mechanics clearly and build rapport with customers.
✨Tip Number 3
Visit local arcades or gaming venues to observe how staff interact with customers. Take notes on effective communication techniques and customer engagement strategies that you can apply during your interview.
✨Tip Number 4
Prepare to discuss your own gaming experiences and how they relate to customer service. Sharing personal stories can showcase your enthusiasm and help you stand out as a candidate who genuinely enjoys the gaming environment.
We think you need these skills to ace Customer Arcade Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Customer Arcade Assistant does. Highlight your interest in gaming and technology, as well as your ability to connect with customers.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any customer service experience and your ability to engage with people, as these are key aspects of the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you’ve provided excellent customer service or demonstrated knowledge of gaming.
Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail, which is important for the role.
How to prepare for a job interview at Bada Bingo
✨Show Your Passion for Gaming
Make sure to express your genuine interest in gaming and new technology during the interview. Share any personal experiences or favourite games that highlight your enthusiasm, as this will resonate well with the interviewers.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Highlight situations where you went the extra mile to help customers, as this role heavily relies on building rapport and ensuring a positive experience.
✨Be Ready to Discuss Problem-Solving
Since the role involves basic fault fixing on machines, be prepared to discuss how you would approach troubleshooting issues. Think of examples where you've successfully resolved problems, showcasing your ability to think on your feet.
✨Tailor Your Communication Style
Practice adapting your communication style to different audiences. During the interview, demonstrate your ability to engage with various types of customers by using relatable language and showing empathy, which is crucial for this position.
