At a Glance
- Tasks: Provide exceptional service and build relationships with customers in a fun environment.
- Company: Join a supportive team at our Basingstoke Club, where you can be yourself.
- Benefits: Enjoy flexible hours, mental wellbeing support, and generous staff discounts.
- Other info: Access to training, employee recognition, and career development opportunities.
- Why this job: Make a real difference while learning and growing in your role.
- Qualifications: Cooking experience and a passion for customer service are a plus.
The predicted salary is between 1040 - 1248 £ per month.
Do you have cooking experience? Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? If yes, we would love to hear from you! Join us as a Customer Assistant in our Basingstoke Club offering a 20 hour contract which is fully flexible over 7 days, including evenings and weekends.
The Role You’ll Play
As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA.
Hit the Jackpot with Our Benefits
- Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
- Thrive App – for your mental wellbeing approved by the NHS
- Buzz Brights Apprenticeships
- Buzz Brilliance Awards – Employee Recognition Scheme
- Buzz Learning, our digital learning platform with access to 100s of online courses
- In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
- Access to Trained Mental Health Advocates for advice on your mental wellbeing
- 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
- Buy Holidays Salary Sacrifice Scheme– opportunity to buy an extra week’s holiday (if eligible)
- Staff discount 50% off bingo tickets, food & soft drinks
- Refer a Friend Scheme
- Life Assurance
- Pension Scheme
Your Responsibilities as Part of Our Team
- Build rapport and relationships with Customers
- Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
- Support with other duties as requested by the line manager
Customer Assistant in Basingstoke employer: Bada Bingo
Buzz Bingo in Feltham is an exceptional employer that prioritises a vibrant work culture and employee well-being. With a focus on customer engagement and safety, we offer flexible evening and night shifts that cater to your lifestyle while providing opportunities for personal growth and development within the gaming industry. Join us to be part of a dynamic team that values your contributions and fosters a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant in Basingstoke
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Customer Assistant.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for customers. This will show them you’re ready to provide exceptional service right from the start.
✨Tip Number 3
Be yourself during the interview! They want to see the real you, so don’t be afraid to let your personality shine through. Remember, they’re looking for someone who genuinely cares about customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and benefits right there.
We think you need these skills to ace Customer Assistant in Basingstoke
Some tips for your application 🫡
Show Your Personality:When writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to share your cooking experiences and what makes you unique.
Tailor Your Application:Make sure to customise your application for the Customer Assistant role. Highlight any relevant experience and skills that align with our values of caring for people and providing exceptional service.
Keep It Clear and Concise:We appreciate a straightforward approach! Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Bada Bingo
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share specific examples from your past experiences where you went above and beyond to assist someone, as this aligns perfectly with the role of a Customer Assistant.
✨Demonstrate Flexibility
Since the job requires flexibility across various tasks, be prepared to discuss how you've adapted to different roles or responsibilities in previous jobs. Highlight any experience you have in fast-paced environments where you had to juggle multiple tasks.
✨Know the Company Culture
Research the company’s values and culture before the interview. Be ready to talk about why you want to work there and how you can contribute to their supportive and growth-oriented environment. This shows that you’re genuinely interested in being part of their team.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their training programmes or how they support employee wellbeing. It shows that you’re engaged and serious about the opportunity.
