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For Companies At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer service and manage food and beverage operations.
- Company: Join Buzz Bingo, the UK's leading bingo brand, passionate about gaming and hospitality.
- Benefits: Enjoy 5 weeks annual leave, 50% staff discounts, and health app support.
- Why this job: Thrive in a dynamic environment with opportunities for growth and recognition.
- Qualifications: Experience in team management and high customer service standards required.
- Other info: Flexible hours; must be 18+ to apply.
The predicted salary is between 24000 - 42000 £ per year.
Join Buzz Bingo as an Assistant Manager in Northampton and become a key player in delivering outstanding customer service and managing operations effectively within our vibrant team. Offering a competitive salary and a variety of benefits, this role provides an exciting opportunity to thrive in the gaming and hospitality industry.
Benefits include:
- Help@Hand health app
- Employee Recognition Scheme
- In-house training opportunities
- 5 weeks annual leave
- 50% staff discounts
- Life Assurance
Qualifications
- Experience managing teams in customer service roles.
- Proven track record of high customer service levels and profit delivery.
- Ability to set an example in customer service interaction.
Responsibilities
- Manage food and beverage operations and team performance.
- Deliver exceptional customer service through effective leadership.
- Ensure compliance with health and safety regulations.
Skills
- Customer Service
- Problem Solving
Role Details: Full-time, 40 hours per week, salary £30,000 p/a. Must be flexible to work during all opening hours.
About Buzz Bingo
We aim to be the Nation's No 1 for Bingo, with passionate teams across the country. We support your professional growth and celebrate your success.
The Role
- Manage food and beverage operations, maximize sales, support the Catering Manager, and assist with bingo operations.
Benefits
- Wellbeing apps and mental health support
- Recognition schemes
- Training programs
- Holiday entitlement and discount schemes
Your Responsibilities
- Lead team to deliver exceptional customer service.
- Manage daily operations, staffing, and stock levels.
- Ensure legal compliance and safety standards.
Candidate Profile
- Experience in team management within leisure, gaming, hospitality, or retail.
- Proven ability to deliver high customer service and profit.
- Leadership experience and commercial awareness.
We are an equal opportunities employer and welcome applications from diverse backgrounds. Applicants must be 18+.
Assistant Catering Manager employer: Bada Bingo
Contact Detail:
Bada Bingo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Catering Manager
✨Tip Number 1
Familiarise yourself with Buzz Bingo's values and mission. Understanding their commitment to customer service and team spirit will help you align your responses during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've successfully managed teams and improved customer service, as this will demonstrate your capability to excel as an Assistant Catering Manager.
✨Tip Number 3
Prepare to discuss your knowledge of health and safety regulations relevant to the food and beverage industry. Being able to articulate your understanding of compliance will show that you're serious about maintaining high standards.
✨Tip Number 4
Network with current or former employees of Buzz Bingo if possible. Gaining insights into the company culture and expectations can give you a competitive edge and help you tailor your approach when applying.
We think you need these skills to ace Assistant Catering Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Assistant Catering Manager position at Buzz Bingo. Tailor your application to highlight relevant experience in customer service and team management.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in managing teams, delivering exceptional customer service, and any relevant achievements in the hospitality or gaming industry. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you've successfully managed operations and led teams in previous roles, demonstrating your problem-solving skills and commitment to customer service.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Bada Bingo
✨Showcase Your Leadership Skills
As an Assistant Catering Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance.
✨Highlight Customer Service Excellence
Buzz Bingo values outstanding customer service. Be ready to discuss specific instances where you went above and beyond for customers, and how you ensured high service levels in previous roles.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety regulations relevant to the food and beverage industry. Be prepared to discuss how you have implemented these standards in past positions to ensure compliance and safety.
✨Demonstrate Problem-Solving Abilities
In the fast-paced environment of hospitality, problems can arise unexpectedly. Think of examples where you successfully solved issues, whether related to staff, customers, or operations, and be ready to share these during your interview.
