At a Glance
- Tasks: Greet clients, manage appointments, and provide top-notch customer service.
- Company: Join Backstream Physiotherapy, a supportive and dynamic workplace.
- Benefits: Earn $20-$25/hour, enjoy free parking, and access wellness programs.
- Other info: Flexible hours with opportunities for training and team building.
- Why this job: Be the friendly face of patient care and make a difference in people's lives.
- Qualifications: Must have a high school diploma and great interpersonal skills.
The predicted salary is between 20 - 25 € per hour.
Salary: $20.00 to $25.00 hourly (to be negotiated)
Hours: 16 to 20 hours per week (part‑time)
Employment: Permanent
Education: Secondary (high) school graduation certificate
Responsibilities
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Monitor mobile radio or telephone
- Provide customer service
- Perform basic bookkeeping tasks
Computer and technology knowledge
- Electronic medical records
- Word processing software
- MS Office
- Database software
- Electronic mail
- MS Word
Work conditions and physical capabilities
- Ability to work independently
- Fast‑paced environment
- Work under pressure
- Combination of sitting, standing, walking
Personal suitability
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity
Paramedical services coverage
- Free parking available
- Learning/training paid by employer
- On‑site recreation and activities
- Team building opportunities
- Travel insurance
- Variable or compressed work week
- Wellness program
Eligibility
You can apply if you are:
- Permanent resident of Canada
- Temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada.
Clinic Front Desk Specialist – Patient Care & Admin employer: Backstream Physiotherapy
Backstream Physiotherapy is an exceptional employer that prioritises employee well-being and professional growth. With a supportive work culture, flexible hours, and opportunities for training and development, staff can thrive in a dynamic environment while contributing to meaningful patient care. Located in a community-focused area, employees enjoy benefits such as free parking and wellness programs, making it an ideal place for those seeking a rewarding career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Clinic Front Desk Specialist – Patient Care & Admin
✨Tip Number 1
Make sure to research the company before your interview. Knowing about Backstream Physiotherapy's values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and administrative tasks. We all know that being a Clinic Front Desk Specialist requires multitasking, so be ready to share examples of how you've handled similar situations in the past.
✨Tip Number 3
Dress appropriately for the interview. First impressions matter, especially in a patient care environment. Aim for smart-casual attire that reflects professionalism while still being comfortable.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to express your appreciation for the opportunity and reiterate your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Clinic Front Desk Specialist – Patient Care & Admin
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Clinic Front Desk Specialist role. Highlight your relevant experience in customer service and admin tasks, as this will show us you’re a great fit for the position.
Show Off Your Skills:Don’t forget to mention your tech skills! We love candidates who are comfortable with MS Office and electronic medical records. Give us examples of how you've used these tools in previous roles.
Be Personable:Since this role involves a lot of interaction with clients, let your personality shine through in your application. Use a friendly tone and share any experiences that showcase your interpersonal skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Backstream Physiotherapy
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinic Front Desk Specialist. Familiarise yourself with tasks like scheduling appointments, handling billing, and providing customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Interpersonal Skills
Since this job involves a lot of interaction with clients and colleagues, be prepared to demonstrate your interpersonal skills. Think of examples from your past experiences where you've successfully communicated or resolved issues. This will highlight your ability to work well in a team and handle customer inquiries effectively.
✨Prepare for Common Questions
Anticipate common interview questions related to patient care and administrative tasks. For instance, be ready to discuss how you would handle a difficult client or manage multiple tasks at once. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Dress the Part
First impressions matter! Dress professionally to convey that you take the opportunity seriously. A neat and tidy appearance will not only boost your confidence but also show the interviewer that you respect the workplace environment.
