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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join Byfords, a quirky restaurant in a historic 15th Century building.
- Benefits: Enjoy discounted meals and a fun work environment with passionate colleagues.
- Why this job: Be part of a dynamic team that values creativity and customer connection.
- Qualifications: Must have a year of hospitality experience and a positive attitude.
- Other info: Flexible shifts available; perfect for students looking to earn while having fun.
The predicted salary is between 10 - 15 £ per hour.
About the Role
Front of House Team Member
Full-time / Part-time
Permanent
Up to 40 hours per week
£12.21 per hour, depending on age and experience
A mixture of shifts and hours includes some evenings, weekends and weekdays.
About you:
- Exceptional customer service is a must.
- You can talk confidently to the customers about our products, values and history.
- Show your passion for the brand to every customer and convey what makes us unique.
- Deal with hiccups from time to time. Practice transparency and use effective communication to deal with curveballs.
- Enjoy the energy and pace of a restaurant. Happy to be on your feet all day and shift through the gears when the demand dictates a little more haste.
- Use our systems and structures to deliver A to B.
The Brand:
Byfords is a 15th Century building with tonnes of character. Byfords is our founding brand within our family and has been open since 2000. We serve delicious food throughout the day. Our Posh B&B consists of 20 uniquely designed rooms. Byfords is a fun, quirky and charming business to work for with plenty of opportunities with passionate, hard-working individuals.
About the team/product:
- Join your manager & your team on a thumbs up mission to create the best possible customer journey. Inspiring each other, you will take ownership of your individual role, delivering incredible service with passion and drive.
- You’ll be joining an incredibly talented team that genuinely cares about this business and our purpose. Most have pretty good banter too.
- Approach your work in the same manner. The goal is to be missed every time you are not there.
- Our teams are curious and open-minded. We try new things and change norms. Get on board and enjoy the crazy ride.
- We make incredibly delicious, fresh high-quality food daily. Get familiar with all the products and don’t be afraid to throw your ideas in the ring or point it out when it’s not quite right.
- We are not your run of the mill restaurant/hotel. Our space is comfortable, generous and exciting. We hope you will take pride in it and care for it.
Why and how we do what we do:
The plan is to stick around for the long term and to constantly be at the top of our game, therefore we need a clear reason to exist. Our purpose is to earn TRUST from everybody who connects with our environment; each other, our paying customer, suppliers, the community etc.
Joining us means you have a responsibility to understand why we do things and we have a duty to help you believe in our purpose and our values. Your aim is to approach every day with these awesome attitudes to achieve endless thumbs-up moments.
Ultimately, if you are a kick-ass character with a top-notch approach to life you are well on your way to becoming a good fit for our team.
Job Types: Full-time, Part-time
Benefits: Discounted or free food
Ability to commute/relocate: Holt NR25 6BG: reliably commute or plan to relocate before starting work (preferred)
Experience: Hospitality: 1 year (required)
Work Location: In person
Restaurant Team Member in Suffolk employer: Back To Your Place
Contact Detail:
Back To Your Place Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member in Suffolk
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Byfords' history and values. This way, you can chat confidently about what makes us unique and show your passion for our quirky vibe.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to deal with hiccups. Being able to communicate effectively and handle curveballs will impress us and show you're ready for the fast-paced restaurant environment.
✨Tip Number 3
Bring your personality to the table! We love a good laugh and appreciate team members who can inspire others. Don’t be afraid to show your character during the interview – it’s all about creating those thumbs-up moments!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we’re always on the lookout for passionate individuals who want to join our fun and hardworking team. Let’s make some delicious memories together!
We think you need these skills to ace Restaurant Team Member in Suffolk
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and customer service. A bit of humour or a personal touch can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the role of Front of House Team Member. Highlight any relevant experience you have in hospitality and how it aligns with our values at Byfords. This shows us that you understand what we’re about and that you’re genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your skills and experiences, but make sure to keep it engaging and reflective of your enthusiasm for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and you’ll find all the information you need about the role there too. Plus, it shows us that you’re proactive and keen to join our quirky family!
How to prepare for a job interview at Back To Your Place
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Byfords' history, values, and unique offerings. This will help you confidently discuss what makes the brand special and show your passion for it during the interview.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you dealt with difficult situations or went above and beyond for a customer. This will demonstrate your ability to handle hiccups and maintain a positive attitude.
✨Embrace the Energy of the Role
Be ready to talk about your experience in fast-paced environments. Share stories that highlight your ability to stay on your feet and adapt quickly to changing demands, as this is crucial for a restaurant team member.
✨Bring Your Ideas to the Table
During the interview, don’t hesitate to share any ideas you have about improving customer experiences or enhancing the menu. This shows that you’re not just a follower but someone who is curious and open-minded, ready to contribute to the team.