An well established pharmaceutical company has need for someone passionate about technology and seeking a career within the industry. As an IT Support Apprentice, you will be working alongside a team of IT Support team to assist their users with their IT needs, both remotely and on-site. This is an excellent opportunity to launch a rewarding career in IT. KEY DUTIES – * Responding to customer calls to understand and address IT issues * Troubleshooting tech problems and providing support, both in person and over the phone * Developing the ability to resolve system and network issues * Setting up new user accounts, managing password resets, testing applications, and generating reports * Building and setting up hardware such as computers, laptops, and phone systems * Installing and configuring computer operating systems CANDIDATE REQUIREMENTS * Independent skills * Team work skills * Organisational skills * Good written and oral communication skills * Self-Motivated * Passionate about IT and technology
IT Support Apprentice in York employer: Back to Work
Back TO Work in Dudley is an excellent employer for aspiring IT professionals, offering a supportive work culture that prioritises employee growth and development. As an IT Apprentice, you'll benefit from hands-on experience in frontline support and networking, while being part of a team that values innovation and collaboration in a vibrant community setting.
