As a Desk Side Support Engineer, you will be based within the Workplace Service Centre in North Yorkshire, providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. KEY DUTIES * Provide a single point of contact to internal colleagues reporting IT-related incidents. * Diagnose and resolve technical issues at the first level to minimise downtime for colleagues * Obtain both technical information and business impact to enable support teams to resolve incidents effectively. * Excellent ability to troubleshoot and problem solve CANDIDATE REQUIREMENTS * Excellent communication skills * A desire to provide customers with excellent services * A desire to learn new skills * Ability to work in a great team
Desk Side Support Engineer in York employer: Back TO Work
Join a dynamic IT support company that prioritises employee growth and development, offering a supportive work culture where you can thrive as a Cyber Security Apprentice. With hands-on experience and mentorship from industry experts, you'll gain invaluable skills while contributing to the protection of vital digital infrastructure in a collaborative environment. Located in a vibrant area, this role not only paves the way for your future career in cybersecurity but also provides a unique opportunity to be part of a forward-thinking team dedicated to innovation and excellence.
