At a Glance
- Tasks: Support clients with IT issues remotely and onsite, plus get involved in exciting projects.
- Company: Join a dynamic Managed Services Provider with a tech-savvy team.
- Benefits: Gain hands-on experience, develop your skills, and enjoy a supportive learning environment.
- Other info: Great opportunity for growth and learning in a fast-paced industry.
- Why this job: Kickstart your IT career while making a real difference for clients worldwide.
- Qualifications: Passion for IT, strong communication, and teamwork skills are essential.
The predicted salary is between 23130 - 28270 £ per year.
A Managed Services Provider is looking for an apprentice to support their clients remotely as well as onsite. Their team is very technical, and you will have many opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, and other aspects of the business.
KEY DUTIES
- Provide 1st line email, phone, and remote support to our client’s base in the UK, Europe, Asia, and the US
- Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services (UK)
- Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution
- Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems
CANDIDATE REQUIREMENTS
- Independent skills
- Teamwork skills
- Organisational skills
- Good written and oral communication skills
- Passionate about IT
IT Support Technician Apprentice in Wolverhampton employer: Back TO Work
Back TO Work is an exceptional employer that fosters a vibrant work culture where creativity and collaboration thrive. As a Data Insights Apprentice, you will receive comprehensive training and mentorship, enabling you to develop valuable skills in data analytics while contributing to impactful projects in the entertainment and dining sector. With a focus on employee growth and a supportive environment, this role offers a unique opportunity to kickstart your career in a dynamic industry.
