Back To Work in Sunderland is seeking a Desk Side Support Engineer to join the Workplace Service Centre and provide 1st line IT support for colleagues. You will resolve incidents quickly to allow staff to focus on their roles.
You will diagnose issues at the first level, gather necessary information on impact, and communicate clearly with users. A customer-service mindset and teamwork are essential, with a willingness to learn and adapt to new skills.
Desk-Side IT Support Engineer: Fast 1st-Line Troubleshooter in Sunderland employer: Back TO Work
Join a dynamic IT support company that prioritises employee growth and development, offering a supportive work culture where you can thrive as a Cyber Security Apprentice. With hands-on experience and mentorship from industry experts, you'll gain invaluable skills while contributing to the protection of vital digital infrastructure in a collaborative environment. Located in a vibrant area, this role not only paves the way for your future career in cybersecurity but also provides a unique opportunity to be part of a forward-thinking team dedicated to innovation and excellence.
