Back TO Work, a law firm in North Yorkshire, invites a highly motivated IT services team player to join our user support group. You will be the first point of contact for business IT incidents, handling calls professionally and understanding the user's problem.
You will investigate, resolve or escalate issues to the DWP and Technical Support Team, keep logs, and monitor ticket queues. The role covers Office 2010, Office 365, VMware, Citrix, and Intune across laptops and desktops.
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IT Service Desk Apprentice - Learn & Lead Tech Support in Scarborough employer: Back TO Work
Join a dynamic IT support company that prioritises employee growth and development, offering a supportive work culture where you can thrive as a Cyber Security Apprentice. With hands-on experience and mentorship from industry experts, you'll gain invaluable skills while contributing to the protection of vital digital infrastructure in a collaborative environment. Located in a vibrant area, this role not only paves the way for your future career in cybersecurity but also provides a unique opportunity to be part of a forward-thinking team dedicated to innovation and excellence.
