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- Tasks: Deliver excellent customer service in a vibrant coffee shop environment.
- Company: Join a dynamic team with a focus on customer satisfaction.
- Benefits: Enjoy discounted meals, employee discounts, and health support.
- Other info: Great training opportunities and a chance to thrive in a busy setting.
- Why this job: Be part of a fun, fast-paced team while earning competitive pay.
- Qualifications: Strong customer service skills and a passion for people.
We are recruiting for Front of House Team Members earning £12.71 per hour. This customer-facing role involves working in the coffee shop, delivering excellent service, serving drinks, handling payments, and maintaining a clean and welcoming environment, including clearing and cleaning tables.
Front of House benefits:
- Discounted Meal and discounted parking while on shifts
- Employee Discounts
- Friends and Family Discount App
- Award-winning training, apprenticeships and development programs
- Health & Wellbeing Support
Front of House role: Will involve direct customer service, working in the coffee shop. Will be required to display strong customer service skills, cash handle, serve drinks, while maintaining a clean and hygienic working environment. Will also be required to clear and clean customer tables.
Attributes: Good customer service skills, be passionate and have high energy. The role can be very demanding. Must be able to thrive in a busy environment. Must be bubbly and chatty, able to cash handle, multitask and work at an efficient pace. Must be comfortable handling ALL foods, including meats.
Front of House pay: £12.71 per hour. Additional £1.20 p/h between the hours of 12am-6am.
Customer Service Representative in Ringway employer: Back to Work
Contact Detail:
Back to Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in Ringway
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This way, you can show them that you're not just another candidate but someone who genuinely fits into their team.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face in the coffee shop and how you'd handle them. Being able to demonstrate your problem-solving abilities will really impress them.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and ready to work in a busy environment. A neat appearance shows that you take the role seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team directly. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Representative in Ringway
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your bubbly personality and ability to thrive in busy environments.
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Front of House role. Remember, we’re looking for high energy and passion!
Tailor Your Application: Don’t just send a generic application! Tailor it to the job description by using keywords from the posting. This shows us that you’ve done your homework and are genuinely interested in joining our team at the coffee shop.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and benefits. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Back to Work
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've handled difficult customers or provided excellent service in the past. This will show that you understand the importance of a positive customer experience.
✨Show Your Passion and Energy
This role requires a bubbly and chatty personality, so let that shine through during your interview! Be enthusiastic about the position and express your love for working in a busy environment. A positive attitude can make a huge difference.
✨Demonstrate Multitasking Skills
Prepare to discuss how you manage multiple tasks at once. You might be asked about handling payments while serving drinks or cleaning tables. Share specific examples from your past experiences where you successfully juggled various responsibilities.
✨Understand the Role's Requirements
Familiarise yourself with the job description and be ready to discuss how your skills align with the requirements. Highlight your ability to maintain a clean and hygienic environment, as well as your comfort with handling all types of food, including meats.