At a Glance
- Tasks: Deliver amazing customer experiences in a fast-paced environment, both Front and Back of House.
- Company: Join a dynamic team focused on high standards and teamwork.
- Benefits: Earn up to £12.90 per hour with discounts and health support.
- Other info: Award-winning training and development opportunities available.
- Why this job: Perfect for energetic individuals looking to grow in the food industry.
- Qualifications: Reliability, enthusiasm, and strong communication skills are key.
The predicted salary is between 12 - 13 £ per hour.
We are recruiting for Customer Service Roles earning up to £12.40 per hour across Front of House and Back of House. Each role plays a key part in delivering great customer experiences, maintaining high standards, and working efficiently in a fast-paced environment. Reliability, teamwork, and a strong work ethic are essential for all positions.
Customer Service benefits:
- Discounted Meal and discounted parking while on shifts
- Employee Discounts
- Friends and Family Discount App
- Award-winning training, apprenticeships and development programs
- Health & Wellbeing Support
Training is included to prepare you for this role.
Customer Service roles:
Front of House roles involve direct customer service on the bar or floor, including serving drinks, taking and relaying food orders, handling payments, and keeping customer areas clean and welcoming. These roles require energy, enthusiasm, strong communication skills, and the ability to multitask and thrive in a busy environment.
Back of House roles focus on food preparation and kitchen support under the direction of the Chef, with opportunities to take on greater responsibility over time. Team members must work well under pressure, communicate effectively, and maintain high hygiene standards. Previous experience is beneficial but not essential for motivated, quick learners. Candidates must be comfortable handling all food types, including meats, with development opportunities available for those passionate about a career in the food industry.
Customer Service pay: £12.40 - £12.90 per hour. Additional £1.20 p/h between the hours of 12am-6am.
Customer Service Representative in Prescot employer: Back to Work
Join our dynamic team as a Customer Service Representative, where you'll enjoy a vibrant work culture that prioritises teamwork and reliability. With competitive pay rates, comprehensive training, and a range of employee benefits including discounted meals and health support, we are committed to fostering your growth and success in a fast-paced environment. Our award-winning development programmes ensure that you have the opportunity to advance your career while delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representative in Prescot
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and enthusiasm for customer service – it’s all about making a great impression!
✨Tip Number 3
Dress to impress! Even if the role is casual, looking smart can set you apart from other candidates. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Customer Service Representative in Prescot
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to bring energy and enthusiasm to our team.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. Whether it’s your ability to multitask or your strong communication skills, we want to know how you can contribute to delivering great customer experiences.
Keep It Clear and Concise:We appreciate a straightforward application. Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for the role. Avoid fluff and focus on what makes you stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Back to Work
✨Know the Role Inside Out
Before your interview, make sure you understand the specifics of the Customer Service Representative role. Familiarise yourself with both Front of House and Back of House responsibilities, as well as the skills required like communication and multitasking. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Your Enthusiasm
Energy and enthusiasm are key in customer service roles. During the interview, let your passion for providing great customer experiences shine through. Share examples from your past where you've gone above and beyond for a customer or worked effectively in a team. This will demonstrate your fit for the fast-paced environment.
✨Prepare for Common Questions
Think about common interview questions related to customer service, such as how you handle difficult customers or work under pressure. Prepare specific examples from your experience that highlight your reliability and teamwork skills. Practising these responses will help you feel more at ease during the actual interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programs, opportunities for growth, or what a typical day looks like in the role. This shows that you’re not only interested in the position but also keen on developing your career within the company.
