A successful online retail organisation based in the East Midlands is searching for a customer-focused Junior Helpdesk Technician. What You'll Do * Handle first-line IT support requests. * Troubleshoot hardware and software issues. * Support laptops, desktops, and mobile devices. * Assist with system setup and configuration. * Maintain IT records and documentation. * Escalate technical issues where necessary. Essential Attributes * Friendly and professional attitude. * Excellent communication skills. * Strong willingness to learn. * Good organisational ability. * Interest in IT support and technology. Technical Areas Covered * Windows Operating Systems * Microsoft 365 * Networking Fundamentals * Hardware Diagnostics * IT Service Management
Junior Helpdesk Technician in Nottingham employer: Back TO Work
Join a dynamic IT support company that prioritises employee growth and development, offering a supportive work culture where you can thrive as a Cyber Security Apprentice. With hands-on experience and mentorship from industry experts, you'll gain invaluable skills while contributing to the protection of vital digital infrastructure in a collaborative environment. Located in a vibrant area, this role not only paves the way for your future career in cybersecurity but also provides a unique opportunity to be part of a forward-thinking team dedicated to innovation and excellence.
