At a Glance
- Tasks: Provide first-line IT support and assist users with everyday tech issues.
- Company: Back TO Work, a supportive environment for budding IT professionals.
- Benefits: Gain hands-on experience and build a career in IT with no prior experience needed.
- Other info: Structured training programme with opportunities for growth in the IT sector.
- Why this job: Kickstart your IT career while helping others solve their tech problems.
- Qualifications: No prior IT experience required; just a passion for technology and helping people.
The predicted salary is between 20000 - 25000 £ per year.
Back TO Work in Nottingham is offering a trainee role in IT Support.
This position provides a structured introduction to IT support and digital customer service.
You will assist business users with everyday IT issues while establishing a strong foundation for a long-term career in the IT sector.
This role involves acting as first-line support, basic troubleshooting, and managing support tickets, with no prior IT experience required.
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We think you need these skills to ace IT Support Trainee: Helpdesk & Customer Care in Nottingham
Customer Service Skills
Basic Troubleshooting
Ticket Management
Communication Skills
Problem-Solving Skills
Attention to Detail
IT Support Fundamentals
