At a Glance
- Tasks: Deliver fun activities and ensure guests have an amazing experience.
- Company: Leading activity centre in Newcastle upon Tyne with a vibrant atmosphere.
- Benefits: Earn £12.60 per hour, plus training and support.
- Why this job: Join a friendly team and make a positive impact on guests' experiences.
- Qualifications: Enthusiasm for customer service and a passion for engaging with people.
- Other info: Great opportunity to develop skills in a dynamic environment.
The predicted salary is between 12 - 16 £ per hour.
A leading activity centre in Newcastle upon Tyne is seeking individuals for Customer Service roles. The position offers an hourly rate of £12.60 and focuses on delivering activities and providing excellent pastoral care to guests.
Responsibilities include:
- Ensuring safety during sessions
- Welcoming guests
- Coordinating their enjoyment throughout their stay
Ideal candidates should be enthusiastic about engaging with groups and maintaining a friendly atmosphere. Training is provided to equip you for this rewarding role.
Guest Experience Coordinator — Activities & Care in Newcastle upon Tyne employer: Back to Work
Contact Detail:
Back to Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Coordinator — Activities & Care in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research the activity centre and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve gone above and beyond for guests. Be ready to share these experiences, as they’ll highlight your enthusiasm for engaging with groups.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Guest Experience Coordinator — Activities & Care in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about creating memorable experiences for our guests.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you’ve engaged with groups or provided care, as this will resonate with us.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Back to Work
✨Know the Role Inside Out
Before your interview, make sure you understand what a Guest Experience Coordinator does. Familiarise yourself with the responsibilities like ensuring safety during sessions and providing excellent pastoral care. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Enthusiasm
This position is all about engaging with guests and creating a friendly atmosphere. During the interview, let your passion for customer service shine through. Share examples of how you've made experiences enjoyable for others in the past, whether in previous jobs or volunteer roles.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the activities offered at the centre or how they ensure guest safety. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and teamwork. You might be asked how you would handle a difficult guest or coordinate activities for a group. Practising your responses will help you articulate your thoughts clearly and reduce any nerves on the day.