Learner Engagement Advisor in Middlesbrough
Learner Engagement Advisor

Learner Engagement Advisor in Middlesbrough

Middlesbrough Full-Time 24000 - 33600 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Engage with learners, complete enrolments, and support their training journey.
  • Company: Join a fantastic organisation dedicated to learner success.
  • Benefits: Earn up to £24,000 per annum plus bonuses, with training included.
  • Why this job: Make a real difference in learners' lives while developing your skills.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: Dynamic role with opportunities for personal and professional growth.

The predicted salary is between 24000 - 33600 £ per year.

We’re recruiting for Learner Engagement Advisors to earn up to £24,000 per annum + bonus available. Training is included to prepare you for this role.

This is an exciting opportunity to join a fantastic organisation as a Learner Engagement Advisor. The main responsibilities of the Learner Engagement Advisor include completing enrolment activity with pre-qualified learners wishing to embark on a pre-employment training course. Learner Engagement Advisors will complete all onboarding paperwork with prospective learners along with the online pre-induction checks, offering high quality CIAG throughout and supporting learners with getting ready to start their learning journey with B2W group.

Main Duties include:

  • Complete all enrolments scheduled by the learner recruitment team
  • Manage diary effectively to meet weekly enrolment activity targets
  • Give clear and accurate information relating to the jobs and courses
  • Manage candidate expectations
  • Carry out effective pre-induction sessions for all online learners ensuring they are ready for their first day in learning
  • Attend open days and carry out F2F enrolment if needed (subject to availability and locations)
  • Ensure the candidate onboarding process is followed to guarantee a high-quality learner experience
  • Actively track and report back on DNA’s to Team leader to support improvements in the learner recruitment process
  • Ensure all administrative tasks including enrolment and induction paperwork are completed timely and accurately
  • Deliver outstanding Information, Advice and Guidance to new and existing learners
  • Support skills delivery team with learner day 1 experience and retention for new learners to support retention KPIs
  • Build and maintain strong working relationships with key departments
  • Always adhere to GDPR regulations
  • Ensure all training and CPD opportunities are undertaken
  • Attend all meetings and company updates

Learner Engagement Advisor in Middlesbrough employer: Back to Work

Join B2W Group as a Learner Engagement Advisor and be part of a dynamic team dedicated to empowering learners on their educational journeys. With a competitive salary of up to £24,000 plus bonuses, we offer comprehensive training, a supportive work culture, and ample opportunities for professional growth. Our commitment to high-quality learner experiences and continuous development makes us an exceptional employer in the education sector.
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Contact Detail:

Back to Work Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Learner Engagement Advisor in Middlesbrough

✨Tip Number 1

Network like a pro! Reach out to current Learner Engagement Advisors or people in similar roles on LinkedIn. Ask them about their experiences and any tips they might have for you. It’s all about making connections that could help you land that job!

✨Tip Number 2

Prepare for the interview by practising common questions related to learner engagement. Think about how you would handle different scenarios, like managing candidate expectations or delivering outstanding advice. We want you to shine when it’s your turn to impress!

✨Tip Number 3

Show your enthusiasm for the role! When you get the chance to chat with recruiters or during interviews, let your passion for helping learners come through. We love seeing candidates who are genuinely excited about making a difference in people's lives.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest updates and opportunities there, so keep an eye out for new roles that match your skills!

We think you need these skills to ace Learner Engagement Advisor in Middlesbrough

Enrolment Management
Diary Management
Information, Advice and Guidance (IAG)
Candidate Expectation Management
Pre-Induction Preparation
Face-to-Face Enrolment
Administrative Skills
Data Tracking and Reporting
Relationship Building
GDPR Compliance
Training and Continuous Professional Development (CPD)
Communication Skills
Attention to Detail
Retention Strategy Support

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Learner Engagement Advisor role. Highlight any relevant experience you have in enrolment, learner support, or administrative tasks. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping learners and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!

Showcase Your Communication Skills: As a Learner Engagement Advisor, clear communication is key. In your application, demonstrate your ability to convey information effectively. Whether it's through your writing style or examples of past experiences, let us see your skills in action!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!

How to prepare for a job interview at Back to Work

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Learner Engagement Advisor. Familiarise yourself with the enrolment process, the importance of managing candidate expectations, and how to deliver outstanding Information, Advice and Guidance (IAG). This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Communication Skills

As a Learner Engagement Advisor, you'll need to communicate clearly and effectively. During the interview, practice articulating your thoughts and experiences. Use examples from past roles where you've successfully managed relationships or provided guidance to others. This will demonstrate your ability to engage with learners and support them on their journey.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you determine if the organisation is the right fit for you.

✨Demonstrate Your Organisational Skills

Since managing diaries and completing administrative tasks accurately is crucial for this role, be ready to discuss how you stay organised. Share specific tools or methods you use to keep track of tasks and deadlines. This will reassure the interviewers that you can handle the demands of the position effectively.

Learner Engagement Advisor in Middlesbrough
Back to Work
Location: Middlesbrough

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