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For Companies At a Glance
- Tasks: Serve customers, prepare orders, and maintain cleanliness in a fast-paced environment.
- Company: Join a vibrant team focused on delivering excellent customer service.
- Benefits: Earn up to £13.26 per hour with training provided.
- Why this job: Perfect for those who love interacting with people and thrive in a dynamic setting.
- Qualifications: Strong communication skills and a good level of English reading required.
- Other info: Great opportunity for career growth and development in customer service.
The predicted salary is between 12 - 13 £ per hour.
We’re recruiting for a Customer Service Representative to earn up to £13.26 per hour. The role involves serving customers, preparing orders, and maintaining cleanliness. Training is included to prepare you for this role.
Responsibilities
- Responsible for serving customers
- Work the Drive Thru
- Prepare customer orders
- Strong customer service and communication skills required
- Ensure customer orders are taken accurately to avoid errors
- Must have a good level of English reading skills (all digital screens are in English)
- Continuous cleaning duties are required
Pay
£12.26 - £13.26 per hour
Customer Service in Manchester employer: Back to Work
Contact Detail:
Back to Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about common scenarios you might face in the role and how you'd handle them. Role-playing with a friend can really help you feel more confident when it comes to the real deal.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Customer Service in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight any previous experience you have in customer service. We want to see how you've handled customers in the past and what skills you bring to the table!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences. Just tell us what you can do and why you’d be a great fit for the role!
Tailor Your Application: Make sure to customise your application for this specific role. Mention the responsibilities listed in the job description, like serving customers and preparing orders, to show that you understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Back to Work
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Representative does. Familiarise yourself with the responsibilities like serving customers and preparing orders. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication skills are key for this position, practice how you articulate your thoughts. You might be asked to demonstrate how you would handle a difficult customer or take an order accurately. Think of examples from your past experiences where you excelled in communication.
✨Prepare for Common Questions
Anticipate common interview questions such as 'How do you handle stress?' or 'Can you give an example of great customer service?' Prepare your answers using the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This shows respect for the interviewer's time and demonstrates your professionalism. Plus, it sets a positive tone for the rest of the conversation.
