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For Companies At a Glance
- Tasks: Serve customers, manage Drive Thru, and prepare orders with accuracy.
- Company: Join a vibrant team focused on customer satisfaction.
- Benefits: Earn up to £13.26 per hour with included training.
- Why this job: Perfect for those who love interacting with people and ensuring great service.
- Qualifications: Strong communication skills and a good level of English reading.
- Other info: Dynamic work environment with opportunities for growth.
The predicted salary is between 12 - 13 £ per hour.
We’re recruiting for Customer Service Representative to earn up to £13.26 per hour. Read all the information about this opportunity carefully, then use the application button below to send your CV and application. Training is included to prepare you for this role.
Responsibilities
- Employees are responsible for serving customers, working the Drive Thru and preparing customer orders.
- Customer Service/communication skills are key as these are the staff who will ensure customers’ orders are taken correctly to ensure no accuracy issues.
- Must have a good level of reading English as all digital screens are in English on all the stations a Crew Member works.
- There is continuous cleaning involved.
Pay
£12.26 - £13.26 per hour
Customer Service Representative in Leeds employer: Back to Work
Contact Detail:
Back to Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in Leeds
✨Tip Number 1
Make sure you know the ins and outs of customer service. Brush up on your communication skills and be ready to show how you can handle customer queries with ease. We want to see that you can keep a cool head in busy situations!
✨Tip Number 2
Practice makes perfect! Try role-playing common customer service scenarios with a friend or family member. This will help you feel more confident when it comes to handling real-life situations during the interview.
✨Tip Number 3
Don’t forget to research the company! Knowing a bit about our values and what we stand for can really set you apart. It shows us that you’re genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Customer Service Representative in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. We want to see how you can bring your unique flair to the role!
Show Off Your Communication Skills: Since communication is key for this position, use clear and concise language in your application. Let us know how you've successfully interacted with customers in the past!
Follow the Instructions: Read the job description carefully and ensure you follow the application process as outlined. We appreciate attention to detail, so make sure to apply through our website!
Be Yourself: Don’t be afraid to let your personality shine through in your application. We’re looking for genuine individuals who are passionate about providing great customer service!
How to prepare for a job interview at Back to Work
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Representative does. Familiarise yourself with the responsibilities like serving customers and working the Drive Thru. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on Your Communication Skills
Since communication is key for this position, practice how you articulate your thoughts. You might want to do some mock interviews with friends or family. Focus on being clear and concise, as well as friendly and approachable, just like you would be with customers.
✨Prepare for Common Questions
Think about common interview questions for customer service roles, such as how you would handle a difficult customer or ensure order accuracy. Prepare specific examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Show Enthusiasm and Positivity
Employers love candidates who are enthusiastic about the job. During the interview, let your passion for customer service shine through. Smile, maintain eye contact, and express your eagerness to contribute to the team. A positive attitude can set you apart from other candidates!
