Junior IT & AI Support Tech - Training & Growth Awaits

Junior IT & AI Support Tech - Training & Growth Awaits

Full-Time 22050 - 26950 £ / year (est.) On-site
B

At a Glance

  • Tasks: Support daily IT operations and explore practical AI tools across various environments.
  • Company: Back To Work, a forward-thinking organisation in North Yorkshire.
  • Benefits: Training provided, career growth opportunities, and hands-on experience with AI.
  • Other info: Opportunity to escalate to senior roles while working in a supportive environment.
  • Why this job: Join a dynamic team and gain valuable skills in IT and AI support.
  • Qualifications: Motivated individuals with a passion for technology and problem-solving.

The predicted salary is between 22050 - 26950 £ per year.

Back To Work in North Yorkshire is seeking a motivated Junior IT & AI Support Technician to keep daily systems running and explore practical AI tools across the organization.

The role covers IT support across production, warehouse and office environments, with training provided and escalation paths to senior staff.

You will assist with hardware, software, accounts, and Microsoft 365, while gaining hands-on experience with approved AI assistants and simple automation.

#J-18808-Ljbffr

Junior IT & AI Support Tech - Training & Growth Awaits employer: Back TO Work

Join a dynamic IT support company that prioritises employee growth and development, offering a supportive work culture where you can thrive as a Cyber Security Apprentice. With hands-on experience and mentorship from industry experts, you'll gain invaluable skills while contributing to the protection of vital digital infrastructure in a collaborative environment. Located in a vibrant area, this role not only paves the way for your future career in cybersecurity but also provides a unique opportunity to be part of a forward-thinking team dedicated to innovation and excellence.

B

Contact Details:

Back TO Work Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Junior IT & AI Support Tech - Training & Growth Awaits

✨Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Back TO Work values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

✨Show Off Your Skills

Create a personal project or case study relevant to the challenges Back TO Work might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

✨Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Back TO Work!

✨Direct Apply to Back TO Work

Let's not forget to apply directly through the Back TO Work website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Junior IT & AI Support Tech - Training & Growth Awaits

IT Support
Hardware Troubleshooting
Software Troubleshooting
Microsoft 365
AI Tools
Automation
Problem-Solving Skills

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Back TO Work.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Back TO Work. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Back TO Work

✨Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

✨Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

✨Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

✨Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.