IT Support & Tech Innovation Coordinator

IT Support & Tech Innovation Coordinator

Full-Time 30000 - 36000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide IT support, manage devices, and evaluate new technologies like AI.
  • Company: Back TO Work, a forward-thinking firm in London.
  • Benefits: Competitive salary, flexible hours, and opportunities for tech innovation.
  • Other info: Great career growth potential in a collaborative environment.
  • Why this job: Join a dynamic team and make a real difference in tech operations.
  • Qualifications: Experience in IT support and a passion for technology.

The predicted salary is between 30000 - 36000 £ per year.

Back TO Work in London is seeking an IT Support Coordinator to join the Technology team.

The role involves providing day-to-day IT support, setting up devices, managing assets and licenses, and coordinating with MSPs and vendors to keep systems running smoothly.

You will contribute to cybersecurity practices, support case and document management tools, and help evaluate new technologies, including AI, to improve operations across the firm.

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IT Support & Tech Innovation Coordinator employer: Back to Work

Back TO Work in Dudley is an excellent employer for aspiring IT professionals, offering a supportive work culture that prioritises employee growth and development. As an IT Apprentice, you'll benefit from hands-on experience in frontline support and networking, while being part of a team that values innovation and collaboration in a vibrant community setting.

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Contact Details:

Back to Work Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Support & Tech Innovation Coordinator

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Back to Work values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Back to Work might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Back to Work!

Direct Apply to Back to Work

Let's not forget to apply directly through the Back to Work website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace IT Support & Tech Innovation Coordinator

IT Support
Device Setup
Asset Management
License Management
Vendor Coordination
Cybersecurity Practices
Case Management Tools

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Back to Work.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Back to Work. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Back to Work

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.