At a Glance
- Tasks: Provide frontline IT support and solve tech problems for customers.
- Company: Join Back TO Work, a supportive team in North West Leicestershire.
- Benefits: Gain valuable experience, develop your skills, and enjoy a friendly work environment.
- Other info: Perfect for those eager to learn and grow in the tech field.
- Why this job: Kickstart your IT career while helping others with their tech issues.
- Qualifications: Basic IT knowledge and strong communication skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
Back TO Work is seeking a Help Desk Technician in the North West Leicestershire area to provide frontline IT support and customer service.
You will handle inquiries via phone, email, and ticketing systems, and work to resolve common hardware and software problems.
Ideal candidates will have basic IT knowledge, strong communication skills, and a willingness to learn new technologies and processes while logging issues in line with SLAs.
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Help Desk Technician: IT Support & Problem Solver employer: Back to Work
Back TO Work in Dudley is an excellent employer for aspiring IT professionals, offering a supportive work culture that prioritises employee growth and development. As an IT Apprentice, you'll benefit from hands-on experience in frontline support and networking, while being part of a team that values innovation and collaboration in a vibrant community setting.
