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For Companies At a Glance
- Tasks: Provide first line IT support and create daily reports for the team.
- Company: Friendly IT support company eager to welcome new talent.
- Benefits: Comprehensive training, supportive environment, and career growth opportunities.
- Why this job: Kickstart your career in tech with no prior experience needed!
- Qualifications: Strong communication, teamwork, and organisational skills required.
- Other info: Join a dynamic team and make a real difference in IT support.
The predicted salary is between 24000 - 36000 £ per year.
Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech?
An IT support company is eager for an enthusiastic individual to join their friendly team. The chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided.
Duties:
- Providing first line support to staff and customers
- Creating daily reports for the IT department
- Updating the company’s ticketing system
CANDIDATE REQUIREMENTS
- Independent skills
- Team work skills
- Organisational skills
- Good written and oral communication skills
- Self-Motivated
Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
WANT TO KNOW MORE?
Apply now and we will review your application. If you are suitable, we will be in contact to discuss this opportunity.
Digital Customer Adviser in Etwall employer: Back to Work
Contact Detail:
Back to Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Customer Adviser in Etwall
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in IT or customer service. They might know about openings that aren't advertised yet, and a personal recommendation can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching common questions for customer service roles. Think about how your skills match the job description, especially your communication and organisational skills. We want you to shine!
✨Tip Number 3
Show enthusiasm during your interviews! Companies love candidates who are genuinely excited about the role. Let your passion for helping others and learning new tech come through in your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for enthusiastic individuals like you to join our team.
We think you need these skills to ace Digital Customer Adviser in Etwall
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight the skills mentioned in the job description. We’re looking for independent and organised individuals, so give us examples of how you’ve demonstrated these traits in the past.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for the Digital Customer Adviser role.
Apply Through Our Website: Don’t forget to submit your application through our website! This helps us keep everything organised and ensures that your application gets the attention it deserves.
How to prepare for a job interview at Back to Work
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Digital Customer Adviser. Familiarise yourself with providing first line support and updating ticketing systems. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since good written and oral communication skills are essential for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles or situations, even if they’re not IT-related.
✨Demonstrate Team Spirit
This role requires teamwork, so be ready to discuss how you’ve collaborated with others in previous experiences. Think of specific instances where you contributed to a team project or helped a colleague solve a problem, as this will highlight your ability to work well with others.
✨Be Ready to Learn
Since no prior IT experience is necessary, emphasise your eagerness to learn and adapt. Share examples of how you've quickly picked up new skills in the past, and express your enthusiasm for the training that will be provided. This shows that you’re self-motivated and ready to take on challenges.
