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- Tasks: Assist customers with billing queries and provide top-notch support over the phone.
- Company: Join a dynamic team in a tech-savvy environment.
- Benefits: Full training provided, flexible hours, and a supportive team culture.
- Why this job: Perfect for problem solvers who love helping others and want to grow their skills.
- Qualifications: No experience needed, just a helpful attitude and good communication skills.
- Other info: Great opportunity for career development in a collaborative setting.
The predicted salary is between 28800 - 43200 £ per year.
Are you someone who enjoys solving problems? Perhaps you have a passion for gaming or enjoy tinkering with technology?
If so, you already have transferable skills that could help you thrive in a Customer Service Billing Support role.
This role involves speaking with customers over the phone, assisting with a range of billing-related queries. Whether it’s a straightforward question or something that requires more time and ownership, you’ll be there to support customers every step of the way.
No specific experience is required. As long as you are naturally helpful, calm under pressure, and able to build strong relationships, full training will be provided.
CANDIDATE REQUIREMENTS- Ability to work collaboratively in a team environment
- Problem-solving skills and a proactive approach to identifying potential security issues
- Good communication skills to effectively document and report security findings
Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Customer Service Advisor in Etwall employer: Back to Work
Contact Detail:
Back to Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Etwall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on us. Understand our values and what we stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when handling real-life queries and demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Show off your soft skills! During the interview, highlight your ability to stay calm under pressure and build relationships. Share examples from your past experiences where you've successfully navigated challenging situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re proactive and keen to join our team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Advisor in Etwall
Some tips for your application 🫡
Show Your Problem-Solving Skills: In your application, highlight any experiences where you've solved problems or helped others. We love seeing how you tackle challenges, so don’t hold back!
Be Yourself: Let your personality shine through in your written application. We’re looking for someone who is naturally helpful and calm under pressure, so show us who you are!
Tailor Your Application: Make sure to align your skills and experiences with the job description. If you have a passion for gaming or technology, mention it! We want to see how you fit into our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Back to Work
✨Show Your Problem-Solving Skills
Since the role involves solving customer queries, think of examples from your past experiences where you successfully resolved issues. Whether it's a tech problem or a tricky situation in gaming, be ready to share how you approached it and what the outcome was.
✨Demonstrate Your Communication Skills
As you'll be speaking with customers over the phone, practice clear and concise communication. You might want to do a mock interview with a friend, focusing on explaining complex ideas simply. This will help you feel more confident during the actual interview.
✨Emphasise Teamwork
This role requires collaboration, so be prepared to discuss your experiences working in teams. Share specific instances where you contributed to a group effort, highlighting your ability to support others and work towards a common goal.
✨Stay Calm Under Pressure
Customer service can sometimes be challenging, so think about how you handle stress. Prepare to talk about a time when you faced a difficult situation and how you managed to stay calm and focused. This will show that you're well-suited for the fast-paced environment.
