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- Tasks: Supervise activity sessions, ensuring safety and providing support for guests.
- Company: Dynamic training company in Newcastle-under-Lyme focused on customer experience.
- Benefits: Earn up to £12.60 per hour with training provided.
- Why this job: Engage with participants and make a positive impact on their experience.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Join a fun team and develop your skills in a supportive environment.
The predicted salary is between 10 - 13 £ per hour.
A training company in Newcastle-under-Lyme is seeking a Customer Service Representative to supervise activity sessions, ensuring safety and support for guests.
Responsibilities include:
- Delivering high-quality sessions
- Engaging with participants
- Assisting various departments
Ideal candidates should possess strong communication skills and a passion for customer service. This role offers an hourly rate of up to £12.60, along with training to prepare you for specific responsibilities.
Guest Experience Lead - Activities & Safety employer: Back to Work Training Limited
Contact Detail:
Back to Work Training Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead - Activities & Safety
✨Tip Number 1
Get to know the company! Research their values and mission, especially around customer service and safety. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with guests, try role-playing scenarios with friends or family. This will help you feel more confident when discussing how you can enhance the guest experience.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the training industry. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're serious about wanting to join our team and be a part of creating amazing experiences for guests.
We think you need these skills to ace Guest Experience Lead - Activities & Safety
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through! Share any relevant experiences where you’ve gone above and beyond to help guests or customers. We love candidates who genuinely care about making a difference.
Highlight Your Communication Skills: Since strong communication is key for this role, make sure to showcase your skills in your written application. Use clear and concise language, and don’t hesitate to include examples of how you’ve effectively communicated with others in past roles.
Tailor Your Application to the Role: Take a moment to read the job description carefully and tailor your application accordingly. Mention specific responsibilities from the listing that excite you and explain how your background makes you a great fit for the Guest Experience Lead position.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed! It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Back to Work Training Limited
✨Know the Company Inside Out
Before your interview, take some time to research the training company. Understand their values, mission, and the types of activities they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Guest Experience Lead, strong communication is key. Prepare examples from your past experiences where you successfully engaged with participants or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Your Passion for Customer Service
Make sure to convey your enthusiasm for customer service throughout the interview. Share stories that highlight your dedication to providing excellent guest experiences, and how you ensure safety while engaging with participants.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows that you’re not just interested in the job, but also in how you can grow within the company.
