Software Engineering Support Assistant
Software Engineering Support Assistant

Software Engineering Support Assistant

Leeds Entry level 28800 - 43200 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support the build/release process and provide technical assistance for our Aperture Data Studio product.
  • Company: Join Experian, a global leader in data and technology, transforming industries and empowering people worldwide.
  • Benefits: Enjoy flexible working options, a competitive salary, and generous annual leave with additional volunteering days.
  • Why this job: Kickstart your tech career with hands-on training and development in a supportive, innovative environment.
  • Qualifications: Ideal for software engineering graduates or those with a technical support background; eager learners welcome!
  • Other info: Experian values diversity and inclusion, ensuring everyone can thrive and contribute their unique perspectives.

The predicted salary is between 28800 - 43200 Β£ per year.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data.

Experian Data Quality are looking for a new Software Engineering Support Assistant. You will focus on supporting our Aperture Data Studio product. You will have two main responsibilities; help with the build/release process and assisting with technical support. This is an ideal role for software engineering graduates or more junior people coming from a technical or product support background. We’re looking for a passionate technologist who is interested in starting their career in Software, we will train the hires in the technologies needed.

Within this role, you will be in a pathway ideal for people trying to get into a software engineering or related career. You will learn and develop many technical core skills including:

  • Devops experience
  • Being able to understand code
  • Working to a schedule
  • Databases
  • Internet communications
  • Eventually leading up to the development of minor product components or utilities

Qualifications:

  • Interested or experienced in software development, customer support or product build/test process
  • Someone with core technical skills who is looking for a route into software development
  • Keen to learn and develop whilst providing a great technical service
  • Technical background
  • Familiarity with Java or another language would help
  • Experience using an integrated development environment (IDE)

Benefits include:

  • Flexible work environment, working hybrid or in the office if you prefer
  • Great compensation package and discretionary bonus plan
  • Core benefits include pension, bupa healthcare, sharesave scheme and more
  • 25 days annual leave with 8 bank holidays and 3 volunteering days
  • You can purchase additional annual leave

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Software Engineering Support Assistant employer: Back on Track! Solutions

Experian is an exceptional employer that fosters a dynamic and inclusive work culture, offering a flexible hybrid work environment and a comprehensive benefits package including healthcare, pension, and generous annual leave. As a global leader in data and technology, employees have access to extensive training and development opportunities, paving the way for meaningful career growth in software engineering and related fields. Joining Experian means being part of a diverse team that values innovation and empowers individuals to thrive while making a positive impact on businesses and communities worldwide.
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Contact Detail:

Back on Track! Solutions Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Software Engineering Support Assistant

✨Tip Number 1

Familiarise yourself with the Aperture Data Studio product. Understanding its features and functionalities will not only help you during interviews but also show your genuine interest in the role.

✨Tip Number 2

Brush up on your Java skills or any other programming language mentioned in the job description. Being able to demonstrate your coding knowledge can set you apart from other candidates.

✨Tip Number 3

Network with current or former employees of Experian, especially those in technical roles. They can provide valuable insights into the company culture and the specific expectations for the Software Engineering Support Assistant position.

✨Tip Number 4

Prepare to discuss your problem-solving skills and experiences in customer support or technical assistance. Highlighting relevant scenarios where you've successfully resolved issues will demonstrate your capability for the role.

We think you need these skills to ace Software Engineering Support Assistant

Understanding of Software Development Principles
Familiarity with Java or another programming language
Experience with Integrated Development Environments (IDEs)
Basic Knowledge of DevOps Practices
Technical Support Skills
Problem-Solving Skills
Ability to Work to a Schedule
Database Management Understanding
Internet Communication Protocols
Strong Communication Skills
Adaptability and Willingness to Learn
Attention to Detail
Team Collaboration Skills

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Software Engineering Support Assistant position. Tailor your application to highlight relevant skills and experiences.

Highlight Technical Skills: Make sure to emphasise any technical skills you possess, especially in software development or customer support. Mention familiarity with programming languages like Java and experience with integrated development environments (IDEs).

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your eagerness to learn. Explain why you are interested in this role at Experian and how your background aligns with their needs.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a technical role.

How to prepare for a job interview at Back on Track! Solutions

✨Understand the Company and Its Products

Before your interview, take some time to research Experian and their Aperture Data Studio product. Understanding their mission, values, and the specific technologies they use will show your genuine interest in the role and help you answer questions more effectively.

✨Showcase Your Technical Skills

Be prepared to discuss your technical background, especially any experience with Java or other programming languages. Highlight any projects or coursework that demonstrate your understanding of software development and customer support, as these are key aspects of the role.

✨Demonstrate a Willingness to Learn

Since this position is ideal for those starting their careers, emphasise your eagerness to learn and develop new skills. Share examples of how you've quickly adapted to new technologies or processes in the past, which will reassure them of your potential.

✨Prepare Questions for Your Interviewers

Having thoughtful questions ready shows your enthusiasm for the role and helps you assess if the company is the right fit for you. Ask about the team dynamics, training opportunities, or what a typical day looks like for a Software Engineering Support Assistant at Experian.

Software Engineering Support Assistant
Back on Track! Solutions
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