Senior Product Designer

Back Market is the world’s leading refurbished electronics marketplace with a team of 650 people, powering operations in 18 countries (and counting!).

Named one of the World’s Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact . We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014.

Be part of an exciting and growing international adventure that will change the way the world consumes tech.

The Design team, part of the Product org at Back Market, is a distributed team in New York, Europe and Tokyo as well as fully remote, ensuring a richly diverse mindset in our approach and deliverables and a passion to build interfaces with the user as our focus.

We zoom out to see the bigger picture, but also understand the devil is in the details. We are responsible for the user experience on Back Market, whether that be our customers or professional refurbishers, and through designing, prototyping, testing, and iterating, we evolve it in collaboration with different (and extraordinary) people.

We do this because we want to make the world a better place. Our credentials speak for themselves; we’re certified BCorp, and we’ve prevented 1 million tons of carbon emissions from entering the atmosphere already. A lot of people talk about tech circularity – we’re making it real. <3

About the job

We’re looking for a Senior Product Designer to join us to make Back Market the most successful destination for buying refurbished.

You’ll collaborate with our Product Managers, User Researchers, and Content Designers to bring a plethora of concepts and product evolution. You’ll work daily with developers to validate the technical feasibility of your proposals and to ensure the fulfillment of your craft, and you’ll also be connected with other Back Market functions (Marketing, Brand, Business, etc.) to help articulate the needs and expectations of the customer and the business.

As a senior-minded designer, you’ll autonomously own the design vision for key areas of our journey and manage the relationships with product squads, business stakeholders, and other designers to deliver impactful results. You’re at the stage of your career where mentoring and coaching other designers comes naturally to you, and you are considering your growth path either deepening your role as an individual contributor or taking the reins at line management.

YOUR MISSION (IF YOU ACCEPT IT):

• Being an equal partner with product managers, content designers, and engineers to build, maintain, and evolve Back Market
• Contributing to the discovery, roadmapping, advocating for the right approach, and delivering a best-in-class customer experience
• Collaborating with user researchers to bring clarity to ambiguous problems with relevant customer insights, and consulting quantitative and qualitative data to inform your design decisions
• Advocating for and facilitating design methods and tools to help your team deliver solutions that actually work for our customers and business
• Ensuring clarity and comprehension in your or your team’s proposed ideas and solutions from conception to delivery through useful documentation and tidy working practices
• Proactively advocating your impact and autonomously communicating progress, learnings, and goals to the company and beyond

YOU ARE IN THE RIGHT PLACE IF:

• You have your ear to the ground regarding new tools and technologies that help our work become more effective and efficient. Oh, and we use Figma by the way.
• You have a passion to help our team grow. You can contribute inclusive design practices, are comfortable voicing your opinion, and love mentoring and coaching others.
• You have an attention to detail regarding edge cases, hierarchy, and accessibility.
• You are inherently curious, proactively explore different solutions, are idealistic but challenge the status quo responsibly and can always find the middle ground.
• You think about interfaces not as static pixels but as dynamic experiences and can express yourself with motion, flows, and stories.
• You are comfortable communicating professionally in English as we are an international team.
• You have at least 6 years of experience and 3 years in a similar role.
• Icing on the cake:
• Experience working with app engineers, knowledge of Apple and Android design specificities/guidelines.
• Experience working with and contributing to a design system.
• Experience mentoring and growing junior or mid-level designers – but no line management experience required.

WHY SHOULD YOU JOIN US?

– A meaningful job: you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!

– A meaningful company: we became a mission-driven company in January 2022.

– Be part of a worldwide growing company based in Europe, the USA, and Asia to face great challenges: you will have the freedom to innovate and adopt new ideas!

– Work alongside passionate experts: who will share their knowledge and help you develop and grow in your career.

– Grow your career: with a flexible career path and a dedicated Learning & Development team. Back Market will help you evolve with personalized internal training and external handpicked providers from day 1!

– Leadership Academy by Back Market: “be a coach not a dictator” is at the core of this program! We train and enable all our leaders to support their team towards achieving goals. Be a manager at Back Market is a unique experience we take to heart.

– An attractive salary, equity, and a host of benefits including: Lunch voucher, health insurance, relocation package, paid time off for activism in your community, parental benefits, flexible hours, etc.

– Remote friendly company: up to 2 days of remote work per week!

– One Loving Tribe: you will have the opportunity to work in a fast-paced, open-minded, and friendly environment.

– Be part of one of our Employee Resource Groups created around shared identities, common backgrounds, and/or special interests crafted to be a safe space and an expressive outlet.

– Several internal events: The Monday Brief (weekly)/ The Somehands (monthly)/ The All Hands (annual).

– We’re here to SABOTAGE: It’s our mantra. It keeps us focused on what we aspire to be: a little bit sneaky, always smart, kinda frugal, and constantly conspiring to create maximum impact.

Back Market is an Equal Opportunity Employer which means we pledge to not discriminate against employees based on race, color, religion, sex, national origin, age, disability, or genetic information. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.

Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a “Société à Mission,” or company with a social mission, by the French government. We know we can’t tackle a global problem without a globally representative team, so we are committed to embedding diversity, equity, and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone has a seat at the table along with the resources and opportunity to grow.

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