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- Tasks: Lead user research to shape product strategies and enhance customer journeys.
- Company: Sustainable tech company in Greater London with a mission-driven focus.
- Benefits: Hybrid work environment, commitment to diversity, and a focus on sustainability.
- Why this job: Make a real impact on user experience in a forward-thinking company.
- Qualifications: 5+ years of user research experience with qualitative and quantitative skills.
- Other info: Join a dynamic team dedicated to innovation and user advocacy.
The predicted salary is between 50000 - 70000 £ per year.
A sustainable tech company in Greater London is seeking a Senior User Researcher to lead research on the customer journey, shaping product strategies. The ideal candidate has over 5 years of experience in user research, focusing on both qualitative and quantitative methodologies. You will work in a hybrid environment, advocating for users and enhancing their experience. This role is integral in a mission-driven workplace that values diversity and sustainability.
Senior User Researcher — Customer Journey for Marketplace in London employer: Back Market
Contact Detail:
Back Market Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Researcher — Customer Journey for Marketplace in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior User Researcher role.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your best user research projects. We want to see how you’ve shaped customer journeys and influenced product strategies. Make it visually appealing and easy to navigate!
✨Tip Number 3
Prepare for interviews by practising common questions related to user research methodologies. We suggest you come armed with examples of how you've used both qualitative and quantitative methods to advocate for users in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in our mission-driven workplace and values.
We think you need these skills to ace Senior User Researcher — Customer Journey for Marketplace in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in user research, especially focusing on both qualitative and quantitative methods. We want to see how your skills align with the role of shaping product strategies.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for user advocacy and how you can enhance customer experiences. Let us know why you're excited about working in a mission-driven workplace like ours.
Showcase Relevant Projects: Include examples of past projects where you've led user research initiatives. We love seeing how you've made an impact in previous roles, so don’t hold back on the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our sustainable tech company.
How to prepare for a job interview at Back Market
✨Know Your User Research Inside Out
Make sure you brush up on both qualitative and quantitative methodologies. Be ready to discuss specific projects where you've applied these methods, and how they shaped product strategies. This will show your depth of knowledge and experience.
✨Understand the Customer Journey
Familiarise yourself with the concept of customer journey mapping. Prepare to share examples of how you've identified pain points and opportunities in previous roles. This will demonstrate your ability to advocate for users effectively.
✨Embrace the Company’s Values
Research the company’s commitment to sustainability and diversity. Be prepared to discuss how these values resonate with you and how you can contribute to their mission-driven approach. This will help you connect on a personal level during the interview.
✨Prepare for Hybrid Work Dynamics
Since this role is hybrid, think about how you’ve successfully collaborated in remote settings before. Share strategies you’ve used to maintain communication and engagement with team members, which will highlight your adaptability and teamwork skills.