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- Tasks: Support the administrative team in a busy rehabilitation clinic with various tasks.
- Company: Join Back in Motion, dedicated to helping people achieve their full potential since 1993.
- Benefits: Enjoy a competitive salary, collaborative culture, and meaningful work experience.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: High school diploma required; 2+ years of admin support preferred.
- Other info: This is a full-time, temporary position based in Surrey.
The predicted salary is between 30000 - 40000 £ per year.
POSITION TITLE: Centralized Administrative Assistant
PROGRAM: Rehabilitation Services
REPORTS TO: Centralized Administration Manager (WorkSafeBC Services)
LOCATION: Surrey – On-Site
STATUS: Full-time, Temporary ( 11 months)
HOURS OF WORK: Monday to Friday, 37.5 hours per week. (On occasion, may be required to work evenings or weekends)
SALARY RANGE: $18-20/hour (factors such as internal equity, education and related experience will be considered in determining the rate).
Under the direction of the Centralized Administration Manager (WorkSafeBC Services), the Centralized Administrative Assistant for Rehabilitation Services is responsible for working with the administrative team to ensure efficient and effective operations of all administrative functions within Rehabilitation programs and/or Psychological Services.
The person will provide administration support in a team environment and ensure all documentation and procedures are completed to meet needs of the programs. This includes, but is not limited to: receptionist duties, answering and directing telephone calls, processing referrals, file set up, data entry, sending reports, invoicing, filing, supporting an interdisciplinary clinical team, and providing exceptional customer service to both external and internal customers.RESPONSIBILITIES
Any of the following duties as required within an administrative team environment:
- Familiarity withRehabilitation Programs and other services\’ contracts, targets, obligations and service levels.
- Understands their role in achieving the goals and contractual outcomes.
- Reception duties in a busy clinic including greeting visitors, answering questions, assisting clients to complete paperwork and informing staff of client arrivals.
- Managing client absences and communicating absences to clinical staff.
- Preparing files and ensuring that clinicians have all relevant information and forms to conduct requested assessment and/or treatment.
- Data input into the database for all functions including but not limited to set-up, appointments, discharge, and satisfaction questionnaire entry throughout provision of services.
- Faxing, uploading and mailing reports as necessary.
- Booking interpreters
- Maintaining office equipment and general cleanliness of administrative and common areas
- File management, including file set-up for programs, coordination of discharged files and sending them to storage, pulling files for assessments, and transferring files
- Attending and taking an active role in administration and staff meetings.
- Providing back-up and vacation coverage to other administrative team members.
- Assisting in handling Release of Information requests in a timely fashion by either the funder or internal standard
- Perform other duties and projects as assigned by the Manager.
1. Minimum Qualifications
- Two(2) or more years of administrative support preferred
Education
- High School Diploma or equivalent required.
- Post-secondary education in office/clerical or appropriate combination of education and experience is an asset.
2. Skills & Attributes
Required
- Superior customer service and interpersonal skills
- Intermediate MS Office skills: Outlook, Excel, Word
- Eligible to obtain a BCeID, required.
- Efficient at multitasking in order to carry out job duties while responding to frequent telephone and in-person requests
- Exceptional problem solving, communication, and organizational skills
- Good working knowledge of standard office equipment, multiline telephone systems, and software applications
- Adaptable, quick to learn and excellent attention to detail
- Patience and empathy for working with a diverse clientele
Desirable Skills
- Experience working in health settings and/or with specialized or vulnerable populations
Technical Skills
- Strong proficiency with Microsoft Office, database systems and basic administrative tasks, office equipment and software applications.
Please note this position requires someone to be onsite 100% in our Surrey clinic.
We thank everyone for your interest, however, only those selected for interview will be contacted.
Only those who are eligible to legally work full-time in Canada will be considered.
Helping people live better, healthier lives.
Since 1993, Back in Motion has been dedicated to helping people overcome barriers and reach their full employment potential.
Why work at Back in Motion?
Back in Motion offers purposeful career experiences in a culture of collaboration and excellence.
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Administrative Assistant - Centralized Admin | Full-time Temporary | Surrey employer: Back in Motion Rehab Inc.
Contact Detail:
Back in Motion Rehab Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant - Centralized Admin | Full-time Temporary | Surrey
✨Tip Number 1
Familiarise yourself with the Rehabilitation Services and their specific administrative needs. Understanding the nuances of the role will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Brush up on your customer service skills, as this position requires exceptional interpersonal abilities. Consider examples from your past experiences where you provided outstanding service to clients or colleagues.
✨Tip Number 3
Practice your multitasking abilities, as the job involves handling various tasks simultaneously. You might want to simulate a busy work environment to get comfortable managing multiple requests at once.
✨Tip Number 4
Make sure you're well-versed in Microsoft Office applications, especially Excel and Word. You could take an online course or use tutorials to enhance your skills, which will be beneficial for the data entry and documentation aspects of the role.
We think you need these skills to ace Administrative Assistant - Centralized Admin | Full-time Temporary | Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that align with the responsibilities of the Administrative Assistant role. Emphasise your administrative support experience, customer service skills, and proficiency in MS Office.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the position and explains how your background makes you a great fit. Mention specific examples of your previous work that relate to the duties outlined in the job description.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job requirements, such as multitasking, problem-solving, and communication abilities. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Back in Motion Rehab Inc.
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of the Centralized Administrative Assistant position. Familiarise yourself with the specific tasks mentioned in the job description, such as managing client absences and data entry, so you can confidently discuss how your skills align with these duties.
✨Showcase Your Customer Service Skills
Since this role requires exceptional customer service, prepare examples from your past experiences where you successfully handled client interactions. Highlight your ability to communicate effectively and empathise with diverse clientele, as this will be crucial in a rehabilitation services environment.
✨Demonstrate Your Technical Proficiency
Be ready to discuss your experience with Microsoft Office and any database systems you've used. You might even want to mention specific projects where you utilised these tools, as technical skills are essential for this administrative role.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask the interviewer about the team dynamics, the challenges faced in the role, or the goals of the Rehabilitation Services programme. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
