Customer Success Administrator

Are you a highly organised individual, with impeccable written skills who enjoys working in a fast paced customer facing role? If you have a background as a PA/VA, or in sales support, client success or customer service, this would be a lovely part-time school hours role. Overview Our client is growing tech business based near Manchester. This is a temporary role to support the business through a busy period. The Role They are looking for a highly organised individual with excellent communication skills. Responsibilities will include: Responding quickly to emails. Documenting in-depth notes of interactions with the client (this includes issues, product requests, meeting requests, product enquiries and more). Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on behalf of the manager. Organizing meetings, including scheduling, sending reminders, and organizing meeting locations when necessary. Managing the Managers calendar, including making appointments and prioritizing the most sensitive matters. The Candidate Youll be highly organised and able to work at pace. This role requires excellent written skills and attention to detail. Ideally, youll have a background supporting a senior manager, as a VA/PA, in sales support, or alternatively in a previous client success or customer service role where you are dealing with external and internal stakeholders. Highly proficient in MS Office (Word, Outlook and Teams particularly) The Terms This is a temporary role for 12 weeks (there may be the possibility for this to extend depending on the business need). £14 per hour (through Ten2Two) 20 hours per week worked Monday to Friday. Choice of working pattern 1030am-230pm, 11am-3pm or 12pm-4pm.Please indicate your preference on application. Ideally you will be based in the office at least once per week (Wednesday is team day). The office is minutes from a train station. Parking nearby (paid). Statutory holiday and pension. If you are a highly organised individual with fantastic written skills, looking for a school hours position, please apply using the red button today! #J-18808-Ljbffr