As a Desk Side Support Engineer, you will be based within the Workplace Service Centre in North Yorkshire, providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles.
Ensure you read the information regarding this opportunity thoroughly before making an application.
KEY DUTIES
- Provide a single point of contact to internal colleagues reporting IT-related incidents.
- Diagnose and resolve technical issues at the first level to minimise downtime for colleagues
- Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
- Excellent ability to troubleshoot and problem xohmjla solve CANDIDATE
REQUIREMENTS
- Excellent communication skills
- A desire to provide customers with excellent services
- A desire to learn new skills
- Ability to work in a great team
Desk Side Support Engineer in York employer: Back 2 Work
Join a well-established IT solutions company in the East Midlands, where you will be supported in launching your career as a Junior Cyber Security Technician. With a strong emphasis on employee growth, you will receive comprehensive training and mentorship in a collaborative work culture that values innovation and teamwork. This role offers a unique opportunity to gain hands-on experience in a professional environment, making it an ideal choice for those seeking meaningful and rewarding employment.
