We're recruiting Customer Service Advisors earning £15.34 per hour, with overtime paid at £23.01 after 40 hours. You'll support customers by handling enquiries, resolving queries, providing excellent service and working with colleagues to deliver the best possible customer experience.
Customer Service Advisor benefits:
• 7 weeks of structured training and mentoring.
• Training and support to build confidence and capability from day one.
• Free parking provided.
• Accessible via the Skylink Bus Route.
• Training is included to prepare you for this role
Customer Service Advisor role:
• Put customers at the heart of everything you do.
• Handle customer enquiries and work towards the best possible outcome.
• Listen carefully and make customer interactions simple, effortless and easy.
• Take ownership and accountability for customer queries and outcomes.
• Work efficiently while maintaining high standards of service and quality.
• Look for opportunities to reduce repeat contact and improve the customer experience.
• Work collaboratively with colleagues and contribute positively to team success.
• Take part in the structured training and mentoring programme and continue developing your skills.
Customer Service Advisor pay:
£15.34 per hour. Overtime paid at £23.01 per hour after 40 hours.
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Customer Service Advisor in Nottingham employer: Back 2 Work
Join a well-established IT solutions company in the East Midlands, where you will be supported in launching your career as a Junior Cyber Security Technician. With a strong emphasis on employee growth, you will receive comprehensive training and mentorship in a collaborative work culture that values innovation and teamwork. This role offers a unique opportunity to gain hands-on experience in a professional environment, making it an ideal choice for those seeking meaningful and rewarding employment.
