A successful online retail organisation based in the East Midlands is searching for a customer-focused Junior Helpdesk Technician. What You'll Do · Handle first-line IT support requests. · Troubleshoot hardware and software issues. · Support laptops, desktops, and mobile devices. · Assist with system setup and configuration. · Maintain IT records and documentation. · Escalate technical issues where necessary. Essential Attributes · Friendly and professional attitude. · Excellent communication skills. · Strong willingness to learn. · Good organisational ability. · Interest in IT support and technology. Technical Areas Covered · Windows Operating Systems · Microsoft 365 · Networking Fundamentals · Hardware Diagnostics · IT Service Management
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Junior Helpdesk Technician in Mansfield employer: Back 2 Work
Join a well-established IT solutions company in the East Midlands, where you will be supported in launching your career as a Junior Cyber Security Technician. With a strong emphasis on employee growth, you will receive comprehensive training and mentorship in a collaborative work culture that values innovation and teamwork. This role offers a unique opportunity to gain hands-on experience in a professional environment, making it an ideal choice for those seeking meaningful and rewarding employment.
