A successful online retail organisation based in the East Midlands is searching for a customer-focused Junior Helpdesk Technician. What You'll Do ·Handle first-line IT support requests. ·Troubleshoot hardware and software issues. ·Support laptops, desktops, and mobile devices. ·Assist with system setup and configuration. ·Maintain IT records and documentation. ·Escalate technical issues where necessary. Essential Attributes ·Friendly and professional attitude. ·Excellent communication skills. ·Strong willingness to learn. ·Good organisational ability. ·Interest in IT support and technology. Technical Areas Covered ·Windows Operating Systems ·Microsoft 365 ·Networking Fundamentals ·Hardware Diagnostics ·IT Service Management JBRP1_UKTJ
Junior Helpdesk Technician in Derby employer: Back 2 Work
Join a well-established IT solutions company in the East Midlands, where you will be supported in launching your career as a Junior Cyber Security Technician. With a strong emphasis on employee growth, you will receive comprehensive training and mentorship in a collaborative work culture that values innovation and teamwork. This role offers a unique opportunity to gain hands-on experience in a professional environment, making it an ideal choice for those seeking meaningful and rewarding employment.
