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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join a rapidly growing company that values its employees.
- Benefits: Earn up to £13.50 per hour, with bonuses and overtime available.
- Why this job: Enjoy job security and fast-track promotion opportunities in a supportive environment.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: Annual shoe allowance included to keep you looking sharp!
We are recruiting for Customer Service Assistants to earn up to £13.50 per hour.
Customer Service Assistant benefits:
- Job Security due to our ever expanding business
- Fast track to supervisor promotion for the right candidates as well as excellent career progression opportunities.
- We pay above the National Living Wage regardless of age!
- Annual Shoe Allowance
- Overtime available.
- The opportunity to earn bonus.
Customer Service Assistant employer: Back 2 Work
Contact Detail:
Back 2 Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during any interviews or conversations with us.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this will showcase your skills and dedication.
✨Tip Number 3
Show enthusiasm for the role and our company during any interactions. A positive attitude can make a significant difference and demonstrate that you're genuinely interested in joining our team.
✨Tip Number 4
Network with current employees if possible. Engaging with our team members can provide valuable insights into the role and the company culture, which can help you tailor your approach when applying.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Service Assistant. Tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service experience or roles that demonstrate your ability to handle customer queries effectively. Use specific examples to showcase your skills.
Show Enthusiasm: Express your passion for customer service in your application. Companies value candidates who are genuinely interested in helping customers and contributing to a positive experience.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism.
How to prepare for a job interview at Back 2 Work
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Employers love candidates who are genuinely interested in their business and the customer service field.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer. Practising your responses can help you feel more confident during the interview.
✨Highlight Relevant Experience
If you've worked in customer service before, be ready to discuss specific examples of your achievements. This could include resolving complaints or improving customer satisfaction.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you understand the company culture and expectations better.
