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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join a rapidly growing company that values its employees and offers job security.
- Benefits: Earn up to £13.50 per hour, enjoy an annual shoe allowance, and access overtime opportunities.
- Why this job: Fast track your career with promotion potential and be part of a supportive team culture.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: We pay above the National Living Wage, ensuring fair compensation for all ages.
We are recruiting for Customer Service Assistants to earn up to £13.50 per hour.
Customer Service Assistant benefits:
- Job Security due to our ever expanding business
- Fast track to supervisor promotion for the right candidates as well as excellent career progression opportunities.
- We pay above the National Living Wage regardless of age!
- Annual Shoe Allowance
- Overtime available.
- The opportunity to earn bonus.
Customer Service Assistant employer: Back 2 Work
Contact Detail:
Back 2 Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during the interview and demonstrate that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss specific examples of how you've handled customer inquiries or complaints in the past. We love candidates who can showcase their problem-solving skills and ability to remain calm under pressure.
✨Tip Number 3
Show enthusiasm for the role and our company during your interactions. A positive attitude can set you apart from other candidates, so let your passion for customer service shine through!
✨Tip Number 4
Research common customer service scenarios and think about how you would handle them. Being prepared with thoughtful responses will demonstrate your proactive approach and readiness for the role.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Service Assistant. Tailor your application to highlight relevant skills and experiences that match what they are looking for.
Craft a Strong CV: Make sure your CV is up-to-date and clearly outlines your customer service experience. Use bullet points to list your achievements and responsibilities in previous roles, focusing on how you contributed to customer satisfaction.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work there and how your skills align with their needs. Keep it concise and engaging.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at Back 2 Work
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Employers love candidates who are genuinely interested in the position, so let your passion for customer service shine through.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer. Practising your responses can help you feel more confident during the interview.
✨Highlight Relevant Experience
If you've worked in customer service before, be ready to discuss specific examples of your achievements. This could include resolving customer complaints or improving service processes.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows that you're engaged and interested in the company’s future, as well as your potential role within it.
