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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join a rapidly growing company that values its employees.
- Benefits: Earn up to £13.50 per hour, enjoy job security, and receive an annual shoe allowance.
- Why this job: Fast track to supervisor roles and excellent career progression await you!
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: Overtime and bonus opportunities available for dedicated team members.
We are recruiting for Customer Service Assistants to earn up to £13.50 per hour.
Customer Service Assistant benefits:
- Job Security due to our ever expanding business
- Fast track to supervisor promotion for the right candidates as well as excellent career progression opportunities.
- We pay above the National Living Wage regardless of age!
- Annual Shoe Allowance
- Overtime available.
- The opportunity to earn bonus.
Customer Service Assistant employer: Back 2 Work
Contact Detail:
Back 2 Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during interviews and show that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss specific examples of how you've handled customer inquiries or complaints in the past. Highlighting your problem-solving skills and ability to remain calm under pressure will impress us.
✨Tip Number 3
Show enthusiasm for the role and our company during any interactions. A positive attitude can set you apart from other candidates and demonstrate your eagerness to contribute to our expanding business.
✨Tip Number 4
Network with current employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview with us.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for a Customer Service Assistant. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service. Use bullet points to make it easy to read, and include specific examples of how you've provided excellent service in previous roles.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work as a Customer Service Assistant and how you can contribute to their expanding business. Be sure to include any relevant achievements or skills.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at Back 2 Work
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Employers love candidates who are genuinely interested in the position, so let your passion for customer service shine through.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer. Practising your responses can help you feel more confident during the interview.
✨Highlight Relevant Experience
If you've worked in customer service before, be ready to discuss specific examples of your achievements. This could include resolving customer complaints or improving service processes.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows that you're engaged and interested in the company’s culture and growth opportunities.
