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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join a rapidly growing company that values its employees.
- Benefits: Earn up to £13.50 per hour, plus bonuses and an annual shoe allowance.
- Why this job: Enjoy job security, career progression, and a supportive work culture.
- Qualifications: No specific experience required; just a passion for helping others.
- Other info: Overtime opportunities available for those looking to earn more.
We are recruiting for Customer Service Assistants to earn up to £13.50 per hour.
Customer Service Assistant benefits:
- Job Security due to our ever expanding business
- Fast track to supervisor promotion for the right candidates as well as excellent career progression opportunities.
- We pay above the National Living Wage regardless of age!
- Annual Shoe Allowance
- Overtime available.
- The opportunity to earn bonus.
Customer Service Assistant employer: Back 2 Work
Contact Detail:
Back 2 Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during the interview and demonstrate that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss specific examples of how you've handled customer inquiries or complaints in the past. Highlighting your problem-solving skills and ability to remain calm under pressure will show us that you can thrive in a fast-paced environment.
✨Tip Number 3
Research common customer service scenarios and think about how you would approach them. Being able to articulate your thought process and solutions will impress us and demonstrate your proactive attitude.
✨Tip Number 4
Show enthusiasm for the role and our company during the interview. Expressing genuine interest in our mission and the opportunity for career progression will make you stand out as a candidate who is eager to grow with us.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for a Customer Service Assistant. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service. Use bullet points to make it easy to read, and include specific examples of how you've provided excellent service in previous roles.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work as a Customer Service Assistant and how you can contribute to their expanding business. Be sure to include any relevant achievements or skills.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Back 2 Work
✨Show Your Customer Service Skills
Prepare to discuss your previous experiences in customer service. Highlight specific situations where you successfully resolved issues or provided exceptional service, as this will demonstrate your ability to handle the role effectively.
✨Research the Company
Familiarise yourself with the company's values and mission. Understanding their approach to customer service will help you align your answers with what they are looking for, showing that you're genuinely interested in the position.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as how you would handle an angry customer or a difficult situation. Practising your responses will help you feel more confident during the interview.
✨Dress Appropriately
Even if the company has a casual dress code, it's important to present yourself professionally for the interview. Dressing smartly shows respect for the opportunity and can make a positive first impression.
