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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join a rapidly growing company that values its employees and offers job security.
- Benefits: Earn up to £13.50 per hour, enjoy an annual shoe allowance, and access overtime opportunities.
- Why this job: Fast track your career with promotion potential and be part of a supportive team culture.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: We pay above the National Living Wage, ensuring fair compensation for all ages.
We are recruiting for Customer Service Assistants to earn up to £13.50 per hour.
Customer Service Assistant benefits:
- Job Security due to our ever expanding business
- Fast track to supervisor promotion for the right candidates as well as excellent career progression opportunities.
- We pay above the National Living Wage regardless of age!
- Annual Shoe Allowance
- Overtime available.
- The opportunity to earn bonus.
Customer Service Assistant employer: Back 2 Work
Contact Detail:
Back 2 Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with our company values and mission. Understanding what we stand for will help you align your responses during the interview, showing that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you resolved issues or went above and beyond for a customer, as this will demonstrate your skills effectively.
✨Tip Number 3
Practice common customer service scenarios that may come up during the interview. Being able to role-play these situations will show your problem-solving abilities and how you handle pressure.
✨Tip Number 4
Show enthusiasm for the role and our company. Expressing genuine interest in working with us and contributing to our growth can set you apart from other candidates.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Service Assistant. Tailor your application to highlight relevant skills and experiences that match what they are looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service experience you have. Use specific examples to demonstrate how you've successfully handled customer inquiries or resolved issues in the past.
Showcase Your Skills: Make sure to mention key skills that are important for a Customer Service Assistant, such as communication, problem-solving, and teamwork. Provide examples of how you've used these skills in previous roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work with them and how you can contribute to their success, especially considering their focus on career progression.
How to prepare for a job interview at Back 2 Work
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in customer service positions, so let your passion for helping others shine through.
✨Prepare for Common Scenarios
Think about typical customer service situations you might encounter, such as handling complaints or difficult customers. Be ready to share examples from your past experiences that demonstrate your problem-solving skills.
✨Know the Company
Research the company’s values, mission, and any recent news. This will not only help you answer questions more effectively but also show that you are genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about career progression opportunities or the team culture. It shows that you are engaged and serious about the position.
