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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join a rapidly growing company that values its employees and offers job security.
- Benefits: Earn up to £13.50 per hour, enjoy an annual shoe allowance, and access overtime opportunities.
- Why this job: Fast track your career with promotion potential and be part of a supportive team culture.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: We pay above the National Living Wage, ensuring fair compensation for all ages.
We are recruiting for Customer Service Assistants to earn up to £13.50 per hour.
Customer Service Assistant benefits:
- Job Security due to our ever expanding business
- Fast track to supervisor promotion for the right candidates as well as excellent career progression opportunities.
- We pay above the National Living Wage regardless of age!
- Annual Shoe Allowance
- Overtime available.
- The opportunity to earn bonus.
Customer Service Assistant employer: Back 2 Work
Contact Detail:
Back 2 Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during the interview and demonstrate that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss specific examples of how you've handled customer inquiries or complaints in the past. We value candidates who can showcase their problem-solving skills and ability to remain calm under pressure.
✨Tip Number 3
Research common customer service scenarios and think about how you would approach them. This will not only prepare you for potential situational questions but also show us that you're proactive and ready to tackle challenges.
✨Tip Number 4
Demonstrate your enthusiasm for the role and our company during the interview. Showing genuine interest in our mission and the opportunity for career progression can set you apart from other candidates.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Service Assistant. Tailor your application to highlight relevant skills and experiences that match what they are looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service experience you have. Use specific examples to demonstrate how you've successfully handled customer inquiries or resolved issues in the past.
Show Enthusiasm: Express your passion for customer service in your application. Companies appreciate candidates who are genuinely interested in helping customers and contributing to a positive team environment.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism.
How to prepare for a job interview at Back 2 Work
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Employers love candidates who are genuinely interested in their business and the customer service field.
✨Demonstrate Your Communication Skills
As a Customer Service Assistant, strong communication is key. Be prepared to showcase your ability to listen actively and respond clearly during the interview.
✨Prepare for Common Scenarios
Think of common customer service scenarios and how you would handle them. This could include dealing with difficult customers or resolving complaints effectively.
✨Highlight Your Flexibility
Mention your willingness to work overtime or adapt to different shifts. This shows that you are committed and ready to contribute to the team's success.
