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For Companies At a Glance
- Tasks: Engage with customers, selling mobile products and services while providing top-notch support.
- Company: Join a dynamic team focused on delivering exceptional customer experiences in tech.
- Benefits: Enjoy uncapped commission, comprehensive training, and flexible work options.
- Why this job: Be part of a vibrant culture that values growth, teamwork, and innovation.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Great opportunity for high school and college students looking to kickstart their careers.
The predicted salary is between 19251 - 28876 £ per year.
We are recruiting for Customer Service Advisors to earn up to £24,064 per annum.
Customer Service Advisor benefits:
- Uncapped commission
- Training is included to prepare you for this role
Customer Service Advisor role:
This team sells products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and Home) and also insurance.
Customer Service Advisor employer: Back 2 Work
Contact Detail:
Back 2 Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the products we offer, such as mobile contracts and broadband services. Understanding these will help you engage confidently with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with a friend or family member. This will help you articulate your thoughts clearly and handle various customer scenarios effectively.
✨Tip Number 3
Research common customer service challenges and think about how you would address them. Being prepared with solutions shows initiative and a proactive approach, which we value highly.
✨Tip Number 4
Show enthusiasm for the role and our company during the interview. We love candidates who are genuinely excited about helping customers and contributing to our team culture.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Service Advisor. Highlight your relevant experience in sales and customer service in your application.
Tailor Your CV: Customise your CV to reflect skills that are particularly relevant to the role, such as communication, problem-solving, and sales abilities. Use specific examples from your past experiences to demonstrate these skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work as a Customer Service Advisor and how your background makes you a great fit for the position.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Back 2 Work
✨Know the Products Inside Out
Familiarise yourself with the range of products you'll be selling, such as mobile contracts, tablets, and broadband services. This knowledge will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, effective communication is key. Practice articulating your thoughts clearly and concisely, and be prepared to demonstrate how you've successfully handled customer interactions in the past.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview to simulate customer interactions. Think about common customer queries or complaints and how you would address them, showcasing your problem-solving skills.
✨Highlight Your Sales Experience
If you have previous sales experience, make sure to highlight it. Discuss specific examples where you successfully sold products or services, as this will show your potential employer that you can drive sales and contribute to their goals.
