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- Tasks: Help customers with inquiries and provide top-notch support daily.
- Company: Join a dynamic team focused on delivering exceptional customer service.
- Benefits: Earn up to £24,064, enjoy bonuses, and access 24/7 online GP services.
- Why this job: Great pay, supportive culture, and the chance to make a real impact.
- Qualifications: No specific experience required; just bring your passion for helping others.
- Other info: Market-leading paid carers leave available for those who need it.
The predicted salary is between 19251 - 28876 £ per year.
Were recruiting for Customer Service Advisors to earn up to £24,064 per annum.
Customer Service Advisor benefits:
- Salary rising to £24,064 after 8 months of being here, plus incentives and bonuses.
- Online GP Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carers leave, up to 2 weeks off for carers to give that bit of…
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Customer Service Advisor employer: Back 2 Work
Contact Detail:
Back 2 Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarize yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your answers during the interview and show that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss specific examples of how you've handled customer inquiries or resolved issues in the past. We love to hear about real-life experiences that demonstrate your problem-solving skills and empathy.
✨Tip Number 3
Research common customer service scenarios and think about how you would approach them. Being able to articulate your thought process will impress us and show that you're proactive.
✨Tip Number 4
Show enthusiasm for the role and our company during the interview. We want to see that you're genuinely excited about the opportunity to help customers and be part of our team!
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Service Advisor position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service experience you have. Use specific examples that demonstrate your ability to handle customer inquiries and resolve issues effectively.
Showcase Your Skills: Mention skills that are particularly relevant to the role, such as communication, problem-solving, and empathy. Provide examples of how you've used these skills in past roles to enhance customer satisfaction.
Craft a Compelling Cover Letter: Write a personalized cover letter that explains why you want to work as a Customer Service Advisor and how you align with the company's values. Make it engaging and concise, while clearly stating your enthusiasm for the role.
How to prepare for a job interview at Back 2 Work
✨Show Your Customer Service Skills
Be prepared to discuss your previous experience in customer service. Highlight specific examples where you successfully resolved issues or provided exceptional support to customers.
✨Understand the Company Benefits
Familiarize yourself with the benefits offered, such as the online GP service and paid carers leave. This shows that you are genuinely interested in the role and the company culture.
✨Demonstrate Your Communication Skills
As a Customer Service Advisor, strong communication is key. Practice clear and concise responses to common interview questions, and be ready to engage in role-play scenarios.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This not only shows your interest but also helps you determine if this is the right fit for you.
