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- Tasks: Make outbound calls to customers and recommend products in a fun, target-driven environment.
- Company: Join a vibrant team that values support and recognition in a dynamic sales atmosphere.
- Benefits: Enjoy flexible transport links, recreational spaces, store discounts, and uncapped commission.
- Why this job: This role offers a chance to engage with customers while having fun and earning great rewards.
- Qualifications: No specific qualifications needed; just bring your enthusiasm and willingness to learn!
- Other info: Training is provided to help you succeed in this exciting role.
The predicted salary is between 24000 - 27000 £ per year.
We’re recruiting for Customer Service Advisors to earn up to £27,000 per annum.
Customer Service Advisor benefits:
- Loads of transport links
- Easy to get into the office
- Fully kitted out Recreational Space including PS5 and a Pool Table, perfect to chill out in on your breaks
- Enjoy incentives
- Regular recognition
- Store discounts
- Training is included to prepare you for this role
Customer Service Advisor role:
- Making outbound calls to new and existing customers to introduce and sell products/services
- Engaging with new and existing customers in a dynamic, target-driven environment
- Understanding customer needs and recommending products that enhance their lives
- Joining a supportive, vibrant, and fun-loving sales team
Customer Service Advisor pay: £24,000- £27,000 OTE* plus uncapped monthly commission.
Customer Service Advisor employer: Back 2 Work
Contact Detail:
Back 2 Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with our products and services before the interview. Understanding what we offer will help you engage confidently with customers and demonstrate your ability to recommend the right solutions.
✨Tip Number 2
Practice your communication skills, especially in a sales context. Role-playing scenarios where you make outbound calls can help you feel more comfortable and prepared for the dynamic environment of the job.
✨Tip Number 3
Show enthusiasm for customer service during your interactions with us. Highlight any previous experience where you successfully engaged with customers or resolved issues, as this will resonate well with our team.
✨Tip Number 4
Research our company culture and values. Being able to articulate how you align with our supportive and fun-loving environment will set you apart from other candidates and show that you're a great fit for our team.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service or sales. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet targets and engage with customers.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to the vibrant team environment mentioned in the job description.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, as well as ensuring that all information is accurate and presented professionally.
How to prepare for a job interview at Back 2 Work
✨Know the Company
Before your interview, take some time to research the company. Understand their products, services, and values. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Demonstrate Your Communication Skills
As a Customer Service Advisor, strong communication skills are essential. During the interview, practice clear and concise responses. Use examples from your past experiences to illustrate how you've effectively communicated with customers.
✨Show Enthusiasm for Sales
Since the role involves selling products and services, express your enthusiasm for sales. Share any relevant experiences where you've successfully engaged customers or met targets. This will demonstrate your motivation and suitability for the role.
✨Prepare for Common Questions
Anticipate common interview questions related to customer service, such as handling difficult customers or resolving complaints. Prepare thoughtful responses that highlight your problem-solving skills and ability to empathise with customers.
