A leading MSP in South Yorkshire is looking for a First Line IT Support Technician to join its busy helpdesk team.
This position is designed for someone who enjoys helping others, solving problems, and learning about business technology.
No extensive technical experience is required, as full training will be provided.
What You'll Be Doing
Customer Support
· Taking support calls and responding to emails.
· Assisting users with common IT issues.
· Logging and managing support tickets.
· Providing excellent customer service.
Technical Support
· Password resets and
First Line IT Support Technician in Barnsley employer: Back 2 Work
Join a well-established IT solutions company in the East Midlands, where you will be supported in launching your career as a Junior Cyber Security Technician. With a strong emphasis on employee growth, you will receive comprehensive training and mentorship in a collaborative work culture that values innovation and teamwork. This role offers a unique opportunity to gain hands-on experience in a professional environment, making it an ideal choice for those seeking meaningful and rewarding employment.