Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as an IT Support Technician Apprentice and learn hands-on with our experienced team!
- Company: We're a trusted IT partner with over 10 years of experience, helping businesses thrive.
- Benefits: Gain valuable skills while working in a supportive environment with potential for growth.
- Why this job: This is your chance to kickstart your IT career and make a real impact in the tech world!
- Qualifications: We’re looking for self-motivated team players with strong communication and organizational skills.
- Other info: Perfect for high school and college students eager to dive into the IT industry!
A long established IT Solutions company has need for an need for an apprentice to join their busy IT helpdesk. The role offers variety in the tasks from day to day. This opportunity would suit anybody looking to start a career in IT sector and has an interest in IT support, networking and hardware. KEY DUTIES – * Repairing of I.T hardware, reinstalling operating systems and software – the role will have hardware elements to it, this will be both dealing with new kit and preparing it for new installations, but also older kit and upgrading components and installing new software versions * Problem solving on IT related incidents and problems – as a helpdesk engineer, one of the primary functions is to help customers solve IT incidents remotely. * Commissioning of IT and associated equipment – you will be involved in the installation of new IT kit from time to time and may require you to travel to customer sites * This will give variety to your role, and the opportunity to work in a face-to-face customer situation CANDIDATE REQUIREMENTS * Independent skills * Team work skills * Organisational skills * Good written and oral communication skills * Self-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available
IT Support Technician Apprentice employer: Back 2 Work Complete Training
Contact Detail:
Back 2 Work Complete Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician Apprentice
✨Tip Number 1
Familiarize yourself with common IT ticketing systems, as you'll be logging and updating tickets regularly. Understanding how these systems work will help you stand out during the interview.
✨Tip Number 2
Brush up on your troubleshooting skills for both operating systems and hardware. Being able to demonstrate your problem-solving abilities in real-time scenarios can make a big difference.
✨Tip Number 3
Showcase your teamwork skills by discussing any group projects or collaborative experiences you've had. This role emphasizes working with an experienced IT team, so highlighting your ability to work well with others is key.
✨Tip Number 4
Prepare to discuss your organizational skills, especially in managing equipment and supplies. Being able to articulate how you keep things organized will demonstrate your readiness for the administrative duties of the role.
We think you need these skills to ace IT Support Technician Apprentice
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the IT Support Technician Apprentice position. Understand the key duties and candidate requirements so you can tailor your application accordingly.
Highlight Relevant Skills: In your CV and cover letter, emphasize your independent skills, teamwork abilities, and organizational skills. Provide specific examples of how you've demonstrated these in previous experiences.
Showcase Communication Skills: Since good written and oral communication skills are essential for this role, ensure that your application is well-written and free of errors. Consider including a brief example of a situation where you effectively communicated with others.
Express Motivation: Clearly express your motivation for applying to this apprenticeship. Mention your eagerness to learn and grow within a supportive IT team, and how this aligns with the company's mission to be a trusted IT partner.
How to prepare for a job interview at Back 2 Work Complete Training
✨Show Your Technical Skills
Be prepared to discuss your technical knowledge, especially regarding operating systems and hardware. Highlight any relevant experience you have with troubleshooting and configuring systems.
✨Demonstrate Teamwork
Since teamwork is crucial for this role, share examples of how you've successfully worked in a team environment. Discuss any collaborative projects or experiences that showcase your ability to work well with others.
✨Communicate Clearly
Good communication skills are essential. Practice explaining technical concepts in simple terms, as you may need to provide customer training. Be clear and concise in your responses during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This shows your interest and enthusiasm for the position. Inquire about the team you'll be working with and the types of projects you might be involved in.
