Digital Customer Adviser

Digital Customer Adviser

Entry level 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support colleagues with IT issues and provide excellent customer service.
  • Company: Friendly IT support company eager to welcome new talent.
  • Benefits: Comprehensive training, flexible hours, and a supportive team environment.
  • Why this job: Kickstart your career in tech with no prior experience needed!
  • Qualifications: Strong communication skills and a self-motivated attitude.
  • Other info: Great opportunity for career changers and those returning to work.

The predicted salary is between 30000 - 42000 £ per year.

Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech? An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided, CANDIDATE REQUIREMENTS * Independent skills * Team work skills * Organisational skills * Good written and oral communication skills * Self-Motivated * Meets the eligibility below ELIGIBILITY * Living in Greater London * Employed, self-employed, career changers, returners to work or unemployed within the last 12 months. * Have the right to live and work in the UK. * Have access to a reliable internet connection with a PC/ Laptop. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available

Digital Customer Adviser employer: Back 2 Work Complete Training

Join a dynamic IT support company in Greater London, where we prioritise a supportive work culture and offer comprehensive training for all new Digital Customer Advisers. Our commitment to employee growth means you'll have access to ongoing development opportunities, ensuring you thrive in your career while being part of a friendly and collaborative team. With flexible working arrangements and a focus on work-life balance, we provide an excellent environment for both personal and professional fulfilment.
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Contact Detail:

Back 2 Work Complete Training Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Customer Adviser

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who work in IT or customer service. They might know about openings that aren't advertised yet, and a personal recommendation can really boost your chances.

✨Tip Number 2

Prepare for the interview by researching common questions for customer service roles. Think about how your skills match what they’re looking for, especially your organisational and communication skills. Practice makes perfect!

✨Tip Number 3

Show your enthusiasm! When you get the chance to chat with potential employers, let your passion for helping others shine through. A positive attitude can set you apart from other candidates.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way!

We think you need these skills to ace Digital Customer Adviser

Customer Service Skills
Independent Skills
Teamwork Skills
Organisational Skills
Written Communication Skills
Oral Communication Skills
Self-Motivation
IT Support Knowledge
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Show Your Enthusiasm: Let your passion for customer service shine through in your application. We want to see that you're excited about the opportunity to help others and be part of our friendly team!

Highlight Relevant Skills: Even if you don't have IT experience, focus on your organisational skills, teamwork, and communication abilities. We value these traits highly, so make sure to showcase them in your written application.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for the role.

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get back to you quickly about this exciting opportunity!

How to prepare for a job interview at Back 2 Work Complete Training

✨Know Your Stuff

Even if you don't have IT experience, it's important to familiarise yourself with basic IT concepts. Brush up on common IT terms and issues that might come up in the role. This shows your enthusiasm and willingness to learn!

✨Show Off Your Communication Skills

As a Digital Customer Adviser, you'll need to communicate effectively. Practice explaining complex ideas in simple terms. During the interview, be clear and concise in your answers, and don’t hesitate to ask for clarification if you don’t understand something.

✨Demonstrate Team Spirit

This role requires teamwork, so be ready to share examples of how you've successfully worked in a team before. Highlight your ability to collaborate and support colleagues, as this will resonate well with the interviewers.

✨Be Organised and Self-Motivated

Prepare for the interview by organising your thoughts and questions. Show that you're self-motivated by discussing any personal projects or initiatives you've taken on. This will help convey your proactive attitude and readiness for the role.

Digital Customer Adviser
Back 2 Work Complete Training
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