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- Tasks: Provide top-notch customer service with energy and professionalism.
- Company: Join a dynamic team representing a well-known brand.
- Benefits: Earn up to £13.85 an hour with included training.
- Why this job: Be part of a supportive team in a fast-paced environment.
- Qualifications: Passion for customer service and a reliable work ethic required.
- Other info: Perfect for those looking to gain experience in a vibrant workplace.
Job Description
We’re recruiting for Customer Service Representatives to earn up to £13.85 an hour.\\n\\nCustomer Service Advisor benefits:\\n\\nTraining is included to help prepare you for this role.\\n\\nCustomer Service role:\\n\\n * Be passionate about Customer Service and proud to represent our brand\\n\\n * Deliver exceptional customer service with energy, warmth, and professionalism\\n\\n * Be a team player who supports colleagues and contributes to a positive, fast-paced working environment\\n\\n * Stay proactive and adaptable, ready to go above and beyond for customers\\n\\n * Have a keen eye for detail and maintain high standards at all times\\n\\n * Be reliable, punctual, and ready to get stuck in during busy shifts\\n\\n * Customer facing duties\\n\\nCustomer Service pay:\\n\\n£12.21 – £13.85 per hour
Customer Services employer: Back 2 Work Complete Training
Contact Detail:
Back 2 Work Complete Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this will demonstrate your commitment to delivering exceptional service.
✨Tip Number 2
Be prepared to discuss how you handle challenging situations. Think of a time when you turned a negative customer experience into a positive one, as this will highlight your problem-solving skills and adaptability.
✨Tip Number 3
Emphasise your teamwork skills. Since the role requires supporting colleagues, be ready to talk about how you've contributed to a positive team environment in the past and how you can bring that energy to our team.
✨Tip Number 4
Demonstrate your reliability and punctuality by discussing your work ethic. Mention any experiences where you consistently met deadlines or were recognised for your dependability, as this aligns with the expectations of the role.
We think you need these skills to ace Customer Services
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Customer Service Representative. Highlight key responsibilities and required skills in your application.
Tailor Your CV: Make sure your CV reflects your experience in customer service. Use specific examples that demonstrate your ability to deliver exceptional service, work as part of a team, and maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention how you embody the qualities they are looking for, such as being proactive, adaptable, and detail-oriented.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at Back 2 Work Complete Training
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this will demonstrate your commitment to delivering exceptional service.
✨Emphasise Teamwork
Highlight your ability to work well in a team. Discuss experiences where you supported colleagues or contributed to a positive work environment, as this is crucial for a fast-paced customer service role.
✨Demonstrate Adaptability
Prepare to discuss situations where you've had to adapt quickly to changing circumstances. Employers value candidates who can remain proactive and flexible, especially during busy shifts.
✨Attention to Detail
Be ready to talk about how you maintain high standards in your work. Provide examples of how your keen eye for detail has positively impacted customer interactions or improved processes in your previous jobs.
